Reviews (863)

Overall rating
4.7
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for multi-channel selling, praising its seamless integration with platforms like TikTok Shop, Facebook, and Instagram. They appreciate the real-time syncing, easy ad management, and product optimization features. The user-friendly dashboard and automatic order syncing are valued for saving time. Quick product listing on TikTok and up-to-date product listings are also highlighted. The ability to sync additional product images for enhanced marketing is a plus. The support team is recognized for their responsiveness and guidance during setup. The app is appreciated for its excellent customer service, intuitive interface, and reliable performance.

June 4, 2024

The app was easy to install, set up was a bit of a faff and not as automated as I hoped (TikTok shop) but after putting in the time to set it up it worked ok. The snag is that the 'free' option is not 10 orders a month but 10 orders in total. So very quickly you have to upgrade. It's very misleading on the pricing page and as you can now sync Shopify directly I decided not to bother upgrading.

Smallkind
United Kingdom
4 months using the app
April 20, 2024

The app works fine but I had to uninstalled because I stop selling on TikTok shop. I uninstall the app 5 months ago and they are still charging me. I have emailed them a few time and they are still charging me. I want my money back. Thank you

KRE Prime
United States
About 2 months using the app
September 30, 2023

App is pretty straight forward to set up, was able to sync the desired product to Tiktok Shop. Not sure where the error is but none of my products are available for purchase though so defeats the purpose. History on each item shows 'OpenAPI' keeps updating the available inventory for all my items to 0. I opened a ticket with both Tiktok and CedCommerce to look into. Still waiting to hear back from TikTok but CedCommerce support looked into the ticket for a bit then ghosted me in chat. I got an email later that ticket was closed as resolved..but uhm not resolved. Not really happy with it, maybe I'll try another Tiktok interfacing app

Trailblazing Love
United States
4 months using the app
May 4, 2023

Quero eliminar informações sobre o meu negócio, CedCommerce identificação da tua conta comercial: 694278131988215
obrigado

Modaki
Portugal
About 2 months using the app