Reviews (863)

Overall rating
4.7
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for multi-channel selling, praising its seamless integration with platforms like TikTok Shop, Facebook, and Instagram. They appreciate the real-time syncing, easy ad management, and product optimization features. The user-friendly dashboard and automatic order syncing are valued for saving time. Quick product listing on TikTok and up-to-date product listings are also highlighted. The ability to sync additional product images for enhanced marketing is a plus. The support team is recognized for their responsiveness and guidance during setup. The app is appreciated for its excellent customer service, intuitive interface, and reliable performance.

December 2, 2023

Hit their limit cap on my store the week of BFCM. No email. No flashing bells. No leniency. No order flow.

So after half a day trying to figure out why my ads weren't converting, I figured out the CEDCommerce wasn't allowing orders to flow on TikTok Shop. Again. No alarm bells or leniency to allow orders to go past their cap. Thousands of dollars of ad spend wasted with $0 in sales because they didn't get their extra $100.

Then when I tried to upgrade my plan, it wouldn't allow me because there's more bugs in their software than an entomologist's lab.

biöm
United States
3 months using the app
November 15, 2023

The TTS connections are extremely useful for running your store through Shopify. The support team always on hand to assist with any issues which may occur during set up or even when you are established.

Lansinoh UK
United Kingdom
5 months using the app
November 15, 2023

They are always available and ready to help you! I recommend them!

Harmony Wellness
United States
4 months using the app
November 8, 2023

The app is okay, and it does the job. However, the developer requests for any basic setup additional fees, normally starting at $49 USD for anything. We use other CedCommerce integrations, and this is the poorest one. It is very limited and always says that the setup options will be available in the next update, but nothing yet.

HouseandHomestyle
United Kingdom
6 months using the app
October 19, 2020

Hello
I use this app to connect my Shopify to facebook to create a storefront on both our home page and on the Facebook Marketplaces application to be more visible on Facebook. I like how they only sync my catalog items over to Facebook but also help me retrieve and manage my orders within their app. In doing this we are able to then ship using our own services and they will submit our tracking back into Facebook on our behalf. Another great thing to note is that their customer service is superb and as of now FREE!

Evelots
United States
Almost 4 years using the app
June 17, 2020

I used it to connect shopify to facebook maketplace, and at first encountered many problems,
But the experts quickly helped me solve them

Sunny Outdoor US
United States
Almost 4 years using the app
August 23, 2023

Very helpful and patient as I am not a computer programer -- quick to respond.
Went out of way to resolve problem

Bella Jolie Fashion
United States
Almost 3 years using the app
August 23, 2021

This app is very good, it works for me, five-star. The codcommerce staff are very responsible, they have helped me a lot, thank you very much, I will continue to use the app they developed

MP45-001
United States
Over 3 years using the app
July 30, 2020

super helpful app! Excellent customer service! I've had multiple issues with my store and the marketplace and they fixed them all in a timely manner with no headache!

Mobile Culture
United States
Over 3 years using the app
December 15, 2020

I was able to connect to FB marketplace with the help of the support team. Their customer service is a five-star!

The Style Collections
United States
Over 3 years using the app