Reviews (864)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless integration with platforms like TikTok Shop, Facebook, and Instagram, enhancing social commerce. They appreciate the user-friendly interface and real-time syncing that keeps product listings and inventory updated. The responsive and knowledgeable customer support is praised for assisting with onboarding and ongoing operations. Merchants also value the easy product uploading and multi-channel functionality, which simplifies managing sales across different platforms. Additionally, the app supports marketing efforts by optimizing product visibility and managing ads effectively.
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I am just starting to use the app but so far I am genuinely pleased with the customer service! Arpit has been so helpful in explaining what I need to do and walked me through step by step. We have spoken through a live internet call and using WhatsApp. It has been wonderful. He is super patient considering I am still very new to eComm and helping me navigate my way through setup. Excellent customer service - cannot say it enough, as it is rare to find these days!
The app is very easy to use, just download and sync all your products! Customer Service team is very supportive as well :)
It was a little hard for me to use at first, but the support has been incredibly helpful and ultimately turned out to be more straightforward, easier to use, and better supported than the native FB and IG integrations that Shopify shows.
Great support from Anand, Thank you so mush for the time you spent with me to connect my Facebook page
It works well, and CedCommerce's customer service is really good. Suryansh has always been helpful.
Perfect! he help me to resolved many problems I had relating to FB, e-shop and Instagram. Always professional and helpful. Thank you again for your support and I highly recommended
Very good UX interface. Easy to use and works perfectly. I had a few questions when integrating with FaceBook and customer service was outstanding! Fixed everything in minutes.
I had a hard time with adding a feed to upload my products to Facebook but when I found this app it fixed my problem. It is very easy to use and I can't wait to setup my Instagram feed. I had a question and contacted support and they were very quick to answer my question and now everything is working great!!
This app is amazing, but the customer service is even better. They are patient and kind, and calmed me during my mental breakdown when I made an absolute mess of my Shopify account. I am so grateful for this app, and excited to use it to its full potential.
I am generally very happy with Shopify’s Facebook commerce app. This app does its job in syncing our Facebook orders to Shopify. The app is easy to work with and everything is self-explanatory, you do not need to be an expert of some sort. You can use different pictures, descriptions, titles on Facebook listings, yet still sync inventory, price and also order syncing tracking numbers back to Facebook. However, changes directly in the Facebook Commerce page is a no go, you need to make changes in the app itself to make sure that it will get synced with the orders and products in Facebook, for example if using a different title on your Facebook listing than on Shopify, then this will break the link between listings on Facebook and Shopify, and then you will need to manually go through and map the listings back to Shopify. The app still needs more work as far just keeping listings in sync, but it does its job well in syncing orders back in forth when the link is not broken if you change the title. Glad to be using this app with 5 star review!