Reviews (864)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like TikTok Shop, Facebook, and Instagram, enhancing social commerce. They appreciate the user-friendly interface and real-time syncing that keeps product listings and inventory updated. The responsive and knowledgeable customer support is praised for assisting with onboarding and ongoing operations. Merchants also value the easy product uploading and multi-channel functionality, which simplifies managing sales across different platforms. Additionally, the app supports marketing efforts by optimizing product visibility and managing ads effectively.

July 13, 2021

they are very supportive and very nice customer support. Glad to have this app and team. Thank you so much!

Hybreed Apparel Collections
Philippines
About 3 years using the app
August 12, 2020

Had trouble with linking with Facebook as we already have a Business Page. Contacted Customer Service. They were patient with me and walked me through every step and even reconnected with me after we lost the internet connection. Amazing Customer Service, which you rarely see anymore!!!

Magnolia & Peach Jewelry Boutique
United States
About 3 years using the app
April 15, 2021

They are helpful and provided good suggestions to me to settle my issues. Also patiently in answering my questions.

The Fantastic Company
Malaysia
About 3 years using the app
June 25, 2020

Facebook marketplace connector is an excellent app that helped me to list my products on the Facebook Marketplace and helped me in order management. I have started to receive sales through the app so it works very well.

Shubhangi has been helping me to list my products on shopify and then moving them to Bonanza, Google Express and now Facebook Marketplace.

Product and order sync works very well and I have no issues with this app. it helped me with everything I need, and if/when you need help, you can find someone easily to connect with who will help resolve your issue.

Cedcommerce is one of the best app developers out there in the market. Their after sales support could not be better. I recommend this app to any store owner who is looking to increase their sales.

Team MVP Sports
United States
About 3 years using the app
August 26, 2022

Perfect and helpful! he helped me to resolved many problems I had relating to FB, e-shop and Instagram not getting approved. Always professional and helpful. Thank you again for your support and I highly recommended!

Glamouriss Luxury Lashes
United States
About 3 years using the app
October 12, 2022

The app interface allows me to remove 2 steps from my marketing and keep my catalogs updated on two social media platforms, the app is helpful to my business for making it simple to just load from one location, and I recommend it to others as the easy use and customer support makes it simple to add to my systems.

Bunkhouse Studio LLC
United States
About 3 years using the app
January 21, 2021

Kartik offered great support! I was running into some issues with getting the app setup properly but Kartik fixed the issue with speed and great customer support.

Joyful Veneers
United States
About 3 years using the app
Edited December 10, 2023

Using the Tiktok app has been a very bad experience. We have manually click everyday to sync the 100 products and 75% of the time, the app pops a message saying you've reached your 100/day product limit even though last time was 3 days ago. Cedcommerce doesn't help but just says it's Tiktok app issue.

FredCo International
United States
About 3 years using the app
September 6, 2021

Was having a terrible time getting my shop to sync properly. Reached out to customer support and Anand was just wonderful! He was very patience and even stayed on longer than scheduled to be sure I was good to go! I wish all Shopify Apps customer support were like this!

House Of Nambili
United States
About 3 years using the app
March 30, 2022

Loved the Service and support. They helped me onboard the whole facebook shop in just under 5 minutes. Great support

The Veshti Company
India
About 3 years using the app