Reviews (864)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like TikTok Shop, Facebook, and Instagram, enhancing social commerce. They appreciate the user-friendly interface and real-time syncing that keeps product listings and inventory updated. The responsive and knowledgeable customer support is praised for assisting with onboarding and ongoing operations. Merchants also value the easy product uploading and multi-channel functionality, which simplifies managing sales across different platforms. Additionally, the app supports marketing efforts by optimizing product visibility and managing ads effectively.

August 9, 2021

I was having so much trouble setting up a facebook shop and stumbled upon this app. Let me tell you it's a life saver!!! I highly highly recommend everyone try it out. Even when I did set it up which ws as easy as a few clicks facebook gave me some errors because I imported a lot of products the customer suppport from this app wlked me through the process step by step of how to fix the errors using the app and they were very patient, knowledgable and professional, thank you! 5 Stars from me!

Alldayattire
United States
9 months using the app
October 8, 2021

This was so easy to connect to my Facebook fan/business page. Uploading all of the products from Shopify was a snap.
Facebook flagged some of them for product names that resembled words that are on its restricted list, but Facebook allowed me to write an explanation to appeal. The only new wrinkles are with Facebook's own set of standards coming into play, and these have nothing at all to do with how this app performs. The Support help that I received was so productive; even though the issues had to do with Facebook's review process, I was still given plenty of time by CedCommerce's Support team to get receive explanations and get a true understanding of how the flow works. I greatly appreciate this! I have every confidence that this app will increase my store's visibility and reach, and that my sales will benefit tremendously.

Road Trip Rally Party
United States
9 months using the app
March 7, 2022

El chico de soporte me ayudó con excelente disposición, me indicó paso a paso los errores que encontró en el enlace de mi catálogo con Facebook y me entregó soluciones concretas.

tumatch
Chile
9 months using the app
February 28, 2022

So far so good! Support is extremely responsive and fixed a warning on the product within seconds. I'm very happy with this app. Thank you so much!

Själs Kärlek
United States
9 months using the app
May 10, 2023

The rep from this app was very patient and easy to work with. Setting up my shop was easy with their professional guidance.

carolinasaltycorgis LLC
United States
9 months using the app
August 16, 2021

Just installed the app - so far the customer service has been super fast and helpful, and I'm not connected to FB marketplace. Thanks!

Ellie's Party Supply
United States
9 months using the app
April 6, 2022

So Far, So Good. I haven't used the app extensively yet but the customer service was extremely helpful in walking me step by step through the setup.

Mojiflo
United States
9 months using the app
January 22, 2022

Amazing service. Helped me to solve my issues. Recommend this app. Easy to use. Got very fast service. This company very professional. Thank you a lot.

Techno Group Lithuania
Lithuania
9 months using the app
October 22, 2023

Great support! Really helped with setting up TikTok shop when I had no clue what to do.

Naturalistic Products
United Kingdom
9 months using the app
February 3, 2022

Great service from Anand- especially for a free app- he arranged an instant meeting and walked us step-by-step in setting up our catalogue- v happy...

Spoil Me Silly by Sonali
India
9 months using the app