Reviews (863)

Overall rating
4.7
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for multi-channel selling, praising its seamless integration with platforms like TikTok Shop, Facebook, and Instagram. They appreciate the real-time syncing, easy ad management, and product optimization features. The user-friendly dashboard and automatic order syncing are valued for saving time. Quick product listing on TikTok and up-to-date product listings are also highlighted. The ability to sync additional product images for enhanced marketing is a plus. The support team is recognized for their responsiveness and guidance during setup. The app is appreciated for its excellent customer service, intuitive interface, and reliable performance.

July 25, 2023

I love this app and all that it has to offer. I have the app with them for Etsy integration and I have been so pleased I felt this would be my best choice for Facebook and Instagram.

After setting up I contacted them to make sure I did everything correctly and they were extremely patient with me and took the needed time to make sure everything was perfect. I am more than happy ... Thank you so much

Esquivel And Fees
United States
About 2 months using the app
September 27, 2023

"I recently encountered difficulties while trying to connect my TikTok shop to Shopify for order automation and was struggling to find a resolution until I came across CEDCOMMERCE. The experience with them was simply amazing! They assigned me a dedicated agent, Ujjwal Banerjee, who was extremely helpful and knowledgeable. Ujjwal promptly jumped on a call with me and meticulously went through all the steps needed to resolve my issues, ensuring a seamless experience for me.

The level of customer service provided by CEDCOMMERCE was outstanding and left me in awe. The team was attentive, responsive, and went above and beyond to address my concerns. They were not only proficient but also extremely accommodating, making sure that all my needs were met with utmost precision and care.

In addition to the exemplary customer service, I was also very impressed by their user-friendly dashboard. It's designed intuitively, making it very easy to understand and navigate, even for those who may not be tech-savvy. This greatly contributed to making the whole process smooth and hassle-free.

The efficiency and professionalism displayed by CEDCOMMERCE and Mr. Banerjee have significantly eased my workflow, allowing me to focus more on growing my business. I highly recommend their services to anyone facing challenges in integrating their online shops. Their commitment to customer satisfaction and attention to detail truly sets them apart in the industry."

My Store
United Kingdom
13 days using the app
October 7, 2023

It works well, and CedCommerce's customer service is really good. Suryansh has always been helpful.

Concordia Style Boutique
United States
About 1 year using the app
November 27, 2023

This app is simply amazing! It's incredibly user-friendly, making it a breeze to navigate and use. The reliability is top-notch, with no glitches or issues in my experience. The core functionality is spot on, making growing on Tiktok Shop very efficient. Huge shoutout to Suryansh for the amazing customer service and solid app.

Wonder Monday
United States
5 days using the app
November 9, 2023

Prabah and Shikha from CEDCOMMERCE are absolute lifesavers! I recently encountered difficulties while trying to connect my TikTok shop to Shopify for order automation and was struggling to find a resolution until I came across CEDCOMMERCE. Thanks to their exceptional expertise and dedication, they not only provided a prompt and effective solution but also guided me through the entire process, making it a seamless experience. Their knowledge, professionalism, and outstanding support truly stand out. I can't thank them enough for their incredible assistance, and I highly recommend CEDCOMMERCE, especially Prabah and Shikha, for anyone seeking top-tier e-commerce solutions and support.

PlantSynergy Solutions
United Kingdom
3 days using the app
Edited October 17, 2023

Support is helpful, and respondentI cannot express enough how thrilled I am with the TikTok Shop Connector by CedCommerce! This plugin has made my e-commerce journey a breeze, and it deserves every bit of the 5-star rating.

The most outstanding feature of this connector is its hassle-free uploading capability. It's as simple as a few clicks, and my products are instantly on TikTok. I used to dread the tedious process of manually uploading my products,and uploading with other connector apps but with CedCommerce, it's become a quick and painless task.
My products are now reaching a wider audience on TikTok, and I couldn't be happier with the results.

Syncing capabilities have also been a game-changer for me. The real-time syncing ensures that my product listings are always up to date, and this has saved me a ton of time and effort. No more worrying about outdated listings or inventory mismatches - it's all taken care of seamlessly.

But what truly sets CedCommerce apart is their incredible customer support. The support team is not only responsive but also incredibly knowledgeable. Any query or issue I had was promptly addressed, and the support team went the extra mile to ensure I was comfortable with the plugin. Their expertise and willingness to help make using this connector an absolute pleasure.

The TikTok Shop Connector by CedCommerce is a must-have tool for any e-commerce business looking to expand its reach on TikTok. It's made my life easier with its effortless uploading and syncing capabilities, and the exceptional support provided by their team is the icing on the cake. I can't recommend this plugin enough. Five stars, without a doubt!

Atakai
United States
8 days using the app
June 21, 2023

they are very helpful. no other company can offer their services. great customer service. would highly recommend to anyone.

Seductive Seams
United States
4 months using the app
September 30, 2023

App is pretty straight forward to set up, was able to sync the desired product to Tiktok Shop. Not sure where the error is but none of my products are available for purchase though so defeats the purpose. History on each item shows 'OpenAPI' keeps updating the available inventory for all my items to 0. I opened a ticket with both Tiktok and CedCommerce to look into. Still waiting to hear back from TikTok but CedCommerce support looked into the ticket for a bit then ghosted me in chat. I got an email later that ticket was closed as resolved..but uhm not resolved. Not really happy with it, maybe I'll try another Tiktok interfacing app

Trailblazing Love
United States
4 months using the app
August 23, 2023

Very helpful and patient as I am not a computer programer -- quick to respond.
Went out of way to resolve problem

Bella Jolie Fashion
United States
Almost 3 years using the app
August 1, 2023

The service support I received was exceptional! The team was responsive, knowledgeable. The team was super quick in responding to my questions and solved my issues with a lot of patience and expertise. I really appreciate their efforts in making everything so easy for me.

Pouicce
United States
4 months using the app