Reviews (864)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like TikTok Shop, Facebook, and Instagram, enhancing social commerce. They appreciate the user-friendly interface and real-time syncing that keeps product listings and inventory updated. The responsive and knowledgeable customer support is praised for assisting with onboarding and ongoing operations. Merchants also value the easy product uploading and multi-channel functionality, which simplifies managing sales across different platforms. Additionally, the app supports marketing efforts by optimizing product visibility and managing ads effectively.

March 15, 2021

There are so many issues syncing Shopify products to Facebook and this app helped a lot. It helped set certain category fields and most importantly syncs all the product variants. But the best thing is the support, they respond to the chat right away and answered all my questions. They understand Shopify and Facebook well so they understand the questions I was asking and issues I was mentioning. There were somethings this app couldn't do, but instead of beating around the bush they gave me a straight answer first then suggested all the possibly workarounds and options I can do. They were also very open to listen to the issues I had and see things from the user perspective so they can continue to add new features and improve the app. This app is a must if you use Facebook, especially if you have many items in your store and sell products that have a lot of variants.

Arlissa Boutique
United States
16 days using the app
November 16, 2022

Super easy implementation and great support. I had an answer to my questions within 2 minutes. I can only recommend.

ars-unofficial.ch
Switzerland
15 days using the app
August 18, 2021

very good understanding of online business integrations . excellent communication skills of the support team.

EssentialsforGirls
Canada
15 days using the app
Edited October 10, 2022

The support they offer gives you the basic solution trouble shooting steps all the time. I have so many issues with my feed, they do not invest time in helping their clients and they keep asking for good reviews everytime they give a simple solution, no wonder why they have so many good reviews.

ErikRayo.com
United States
About 1 year using the app
December 15, 2020

Very satisfied! Highly recommend this team! I recently signed up with Shopify in the last 60 days. I tried to set up the various sales channels but didn't realize you need to have a good integration partner to help this process go smoothly. Needless to say, my Facebook Commerce shop was not published. I had no idea how to fix it. I had great experience with the CedCommerce team to help with integration to eBay and Walmart. It turns out they are experts with setting up and -working through Facebook set-up as well. I am so pleased with the service! This is the best tech support analyst team that i have worked with and they are a must have partnership! The team helped me to trouble shoot the issues, reconnect a new Facebook page, upload my Shopify inventory to commerce platform, marketplace, and Instagram. Very satisfied and cannot say enough good things about how the CedCommerce team got me up and running!

Boardwalk Ts & Things
United States
14 days using the app
December 8, 2020

This is AMAZING!!! The best integration app hands down. It was very easy to use. The customer service is stellar.

Dojo Candles
United States
14 days using the app
September 27, 2023

"I recently encountered difficulties while trying to connect my TikTok shop to Shopify for order automation and was struggling to find a resolution until I came across CEDCOMMERCE. The experience with them was simply amazing! They assigned me a dedicated agent, Ujjwal Banerjee, who was extremely helpful and knowledgeable. Ujjwal promptly jumped on a call with me and meticulously went through all the steps needed to resolve my issues, ensuring a seamless experience for me.

The level of customer service provided by CEDCOMMERCE was outstanding and left me in awe. The team was attentive, responsive, and went above and beyond to address my concerns. They were not only proficient but also extremely accommodating, making sure that all my needs were met with utmost precision and care.

In addition to the exemplary customer service, I was also very impressed by their user-friendly dashboard. It's designed intuitively, making it very easy to understand and navigate, even for those who may not be tech-savvy. This greatly contributed to making the whole process smooth and hassle-free.

The efficiency and professionalism displayed by CEDCOMMERCE and Mr. Banerjee have significantly eased my workflow, allowing me to focus more on growing my business. I highly recommend their services to anyone facing challenges in integrating their online shops. Their commitment to customer satisfaction and attention to detail truly sets them apart in the industry."

My Store
United Kingdom
13 days using the app
March 28, 2023

Great application and perfect customer service. Thank you very much. I am very happy to be able to finally launch my store with the help of this application. I recommend it

NINI
Saudi Arabia
13 days using the app
September 14, 2022

Sensationell gelöst, ein großes DANKE an ARPIT - er hat es mir langsam und behutsam erklärt und mit mir alle Produkte erfolgreich hochgeladen. Tausend Dank!

outryght
Austria
13 days using the app
May 25, 2022

Great app and very user friendly interface, fantastic customer helped to set up step by step! I recommend it ! Thank you!

Disco Segreta
Italy
13 days using the app