Reviews (864)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like TikTok Shop, Facebook, and Instagram, enhancing social commerce. They appreciate the user-friendly interface and real-time syncing that keeps product listings and inventory updated. The responsive and knowledgeable customer support is praised for assisting with onboarding and ongoing operations. Merchants also value the easy product uploading and multi-channel functionality, which simplifies managing sales across different platforms. Additionally, the app supports marketing efforts by optimizing product visibility and managing ads effectively.

February 9, 2023

Great service, very good tool. Does work beter then the original facebook tool. Very good customer service.

Story Online
Israel
2 days using the app
January 18, 2023

I recently had the pleasure of working with the support team for the Facebook & Instagram Shopping app on Shopify. I must say, I was extremely impressed with the level of patience and comprehensive assistance provided by the team member I worked with.

From the moment I reached out for help, I could tell that the support member was dedicated to ensuring that I received the support and guidance I needed to fully utilize the app and its features. They were patient in answering all of my questions and providing detailed explanations for any issues I was experiencing.

What I appreciated most about their support was the way they went above and beyond to ensure that I understood everything and was able to successfully implement the app into my business. They even took the time to walk me through the process step-by-step, making sure that I was comfortable with every aspect before moving on to the next.

Overall, I am extremely satisfied with the support I received from the Facebook & Instagram Shopping app team and would highly recommend them to anyone in need of assistance with the app. Their patience and comprehensive support made all the difference in my experience.

Jotted Insights
Algeria
2 days using the app
July 6, 2023

Have only just started using the app. Really impressed so far though with how helpful and responsive CedCommerce's support service has been. Makes a very welcome change compared to so many other 'support' services. Thank you!

SocksFox
United Kingdom
2 days using the app
March 23, 2023

The support team is very helpful! They walked me through each step of the setup process and is following up with me to complete everything and make sure I have an easy and successful experience!

Curlisto Store
United States
2 days using the app
May 4, 2023

Quero eliminar informações sobre o meu negócio, CedCommerce identificação da tua conta comercial: 694278131988215
obrigado

Modaki
Portugal
About 2 months using the app
October 19, 2023

Thank you Kartik for helping! they help me setup with everything even though there's some connection issues. Great customer service guys!

Kho Bo Cali
United States
2 days using the app
August 6, 2021

Support is Awesome and solved my category issue. They understand my issue and guide to resolve it. Thanks a lot. Highly Recommended.

supa.pk
Pakistan
2 days using the app
May 12, 2021

Ok, so I have tried the Sh*pify app, and FB via the Commerce Dashboard, for over a week, to no avail. I thought, well why not try this app out, and lo and behold - IT WORKED Flawlessly! Ok, back to selling and not stupid tech issues. "Shame on Sh*pify" in this case, their so-called highly rated app kept getting us refused by FB for not meeting all of their terms, and we aren't doing anything special or strange. Regardless THIS APP WORKS. Also tech support for this company is top! Quick response via chat, and actually capable help! Although it turned out that I didn't need the help, I figured it out while on support. They were quite capable at least :-D

Burke & Keen
Netherlands
2 days using the app
August 13, 2021

Very happy with Anand for providing support. I found the team very knowledgeable and experienced. Very helpful app and its has great features for easy integration to Facebook and Insta.Geat work guys.Many thanks!

Oz India Made in India-Trade in Australia
Australia
1 day using the app
June 20, 2022

Great app! Excellent support! Was very simple to setup and orders flowing in now no problem. Appreciate it!

Happily Shoppe
United States
1 day using the app