Reviews (864)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like TikTok Shop, Facebook, and Instagram, enhancing social commerce. They appreciate the user-friendly interface and real-time syncing that keeps product listings and inventory updated. The responsive and knowledgeable customer support is praised for assisting with onboarding and ongoing operations. Merchants also value the easy product uploading and multi-channel functionality, which simplifies managing sales across different platforms. Additionally, the app supports marketing efforts by optimizing product visibility and managing ads effectively.

May 25, 2022

Support is really great. Using their other apps and they work great so far. Just started using FB app. Hoping for the best

smcdress
United States
About 14 hours using the app
February 12, 2021

Great customer experience with Kartik! Would recommend this app, it is extremely simple to use to start your Facebook Catalog/Shop.

Our Little Bears
Canada
About 14 hours using the app
June 23, 2022

This service is absolutely fantastic. My assistant send a GoogleMeet link and guided me step by step through every part of the process. I cannot fault his professionalism. Outstanding!

Ogilvy & More
United Kingdom
About 14 hours using the app
August 13, 2021

It was very nice to talk with a live person about my issues. Kartik was very patient and helpful, especially with a novice like me! Thank you.

Jenn Ross Designs
United States
About 12 hours using the app
September 3, 2021

I was having a very hard time connecting my products to my FB Shops, but once you click the help chat, they are there instantly to help you. And they won't leave you until you are satisfied. Love Cedcommerce Apps Best Customer Service !!

myjoolry
United States
About 11 hours using the app
December 21, 2021

The app is super helpful and user friendly. The customer service is an excellent, Rishi did a fantastic job through the google hangouts to set up Facebook and Instragram shop. Prior to this I had struggled with a proper configuration of my shop for social media for 3 months and all was done in less then 2 hours. I would definitely recommend this app to anyone to properly leverage e-commerce in relation with social media.

N'Joy Cacao n' nuts
United States
About 9 hours using the app
September 18, 2023

Thanks for your help. Really helped bring the store to the social media platforms. Recommended app. Staff is very helpful. Thanks.

TRU PrintedPet™ Supply Co.
Canada
About 7 hours using the app
September 29, 2023

Suryansh Singh Chauhan onboarded me onto the app. He was extremely helpful, patient and very professional. I was having a slight issue with getting some of my products to upload onto Tiktok shop. The support desk resolved the issue, a Big thank you to Prabhjot for excellent assistance! The support team is truly amazing! I have been having an ongoing issue with a previous app for 3 weeks where customers couldn't order. And in a matter of an hour all issues resolved with the CedCommerce Team! Thank you! Thank you!

Inspire Me Positive
United States
About 6 hours using the app
December 8, 2020

I wanted to connect my Facebook, instagram and Shopify account myself but failed so many times, came across to see this app and business analyst KARTIK has helped me go through ALL the process I needed to do!!! I REALLY love the customer service they have, the app made it so much easier for me to manage. Greatest App!! I wish them good luck to their bright future! I cannot appreciate enough!! Mie

HEAVENLYME
United States
About 6 hours using the app
January 4, 2022

This app is wonderful and the support is fast and effective. The support team walked me through all my questions and helped instantly

Hyde
United States
About 4 hours using the app