Omega Facebook Pixel Ad Report , 1,220 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its precise tracking, user-friendly interface, and seamless Shopify integration. It provides detailed insights to improve ad performance and allows event customization. The clear dashboard and robust data privacy features are also praised. Support is noted for its quick response, technical knowledge, and round-the-clock availability. It's recommended for those using Facebook advertising, particularly after the iOS 14 update. It handles checkout updates, custom themes, multiple pixels, and campaign optimization efficiently.
Refine
-
By rating
Great shopify app, helped me to solve the problem of Facebook Conversions API installation, the customer service experience is also very good, it is worth using
Hi Banboring,
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.
Feel free to drop us a line via Live Chat channel, we are more than happy to help!
Have a wonderful day!
Kaylee - Omega Team
Initial experience was very good. i tried on my store and the events are fully logged however the API seems to take longer to update than i thought.
Hi LeeWalking!
Thank you so much for taking the time to leave us a review. We are really glad to see that you're happy with our app.
If there is anything we can support you further, please do inform us.
The app is great, it can help me to analyze data collected from cutomers. That is great for store promotion. I recommond it.
Hi, it’s great to hear that you had a positive experience with the Omega Facebook Multi Pixel app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. 💗💗💗
I was contacted by Tracy with some issues about my pixel. She handled very fast and she fixed my problem in minutes! Very glad to have this kind of support from Tracy and that my tracking is much better now, would recommend! Don't hestitate to use Omega pixel for the best tracking!
Thank you for the fantastic review. We're thrilled to hear that Facebook Multi Pixels is a hit with you. We go above and above to assist every merchant, and I'm delighted we met your expectations. We wish you and your business the best of luck! 💙💚💛🧡
Customer support is prompt and friendly. The app is easy to use. With various guides. But we are still having a problem, and will ask for help again. Thank you.
Hi purrtypet
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
Good customer service to help on our pixel matter, Stella is really patient and easy to communication
Hi Morichy
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team
really good app. I had an issue with my data tracking and duplicated events on facebook pixel but this solved the issue and helped me get more accurate data. I had a slight issue pop up regarding my pixel but their support was super helpful in finding the issue. Stella was very helpful in putting me through to Huy who helped with my initial problem and the Trong (kaze) went even further buy taking over my screen and interacting with my interface to find the root of the problem. Definitely recommend this app !
Hi Sparklepup,
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Omega Team
Great customer support, another similar app told me that they didn't support my Theme (Prestige), but this team just solved everything for me!
Tracy's support was amazing...They were very proactive to message me to take a look before I even asked. I really appreciate it because I needed some help and she saved me time! Thank you so much!
Gwen
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Amazing app, support is exceptional like only few other top softwares, Ngoc always available to solve any problem for me!
Hi desiredskincare!
Thank you for sharing your experience while using our app and with our support member, Ms. Ngoc. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve.
Please feel free to let us know if you need any further assistance from us.