Omega Facebook Pixel Ad Report

Omega Facebook Pixel Ad Report

Reviews (1,614)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation and user-friendly interface that supports multiple Facebook Pixels without needing manual coding. They value its advanced tracking features and real-time reporting, which significantly enhance ad optimization and Return on Ad Spend (ROAS). The app's precise tracking of site events has improved ad targeting and ROI. Customer support, with team members like Ben, Joyce, and Tracy, is frequently commended for their responsiveness and professionalism, contributing to better management of ad campaigns and marketing strategies.

September 21, 2023

Great customer support helped me with my pixels integration all the way through! The app is very easy to install and use. Highly recommend!

Mundo Web
Brazil
About 1 month using the app
Omega replied September 24, 2023

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about the Multi Facebook Pixels app! 🦉🦉🧡

November 25, 2022

Awesome app and support team. this app is a real game changer for your attribution data and i recommend it

BOVEM™
Singapore
About 1 month using the app
Omega replied November 27, 2022

Hi, it’s great to hear that you had a positive experience with the Omega Facebook Multi Pixel app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. 💗💗💗

October 18, 2022

Thanks to Joy and Mr. Duong for their quick, relevant support and for all the explanations. It was really professional.

petitbonheur
Canada
About 1 month using the app
Omega replied October 18, 2022

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

April 10, 2022

Super easy and clean tool to install one or multiple Facebook pixels. I have installed this app now on 2 of my stores but every time it's super easy because of the built-in tutorials. Good job!

Sara Johansson
Germany
About 1 month using the app
Omega replied April 12, 2022

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

November 1, 2023

The speed of service is rapid! Thanks a lot!

Novilla
United States
Over 2 years using the app
Omega replied November 6, 2023

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

November 23, 2021

Very good and fast customer service, thanks stella for always helping out with my tracking issues and other related pixel issues.

GIOXXO
United Kingdom
About 1 month using the app
Omega replied November 24, 2021

Hi GIOXXO,

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. We are committed to providing outstanding service for the customer and it’s great to know that we’re meeting this goal.

Thank you again for taking the time to share your feedback with us – it’s always appreciated.
Best regards,
Kaylee - Omega Team

Edited September 11, 2023

The connection pixels are unstable, and I don't know when it was given a positive review.

Custype
Hong Kong SAR
Almost 3 years using the app
Omega replied October 20, 2021

Hi there!
Thank you for taking the time to update the review, We appreciate your feedback, and I'm sorry to hear you had a bad experience using our app. But we take this review update seriously since this is your experience with the app at the moment.

We have had an agent check your pixel on your store right after receiving your review update and still see the pixel is still working well on your store with the help of our app and no issue followed. We also contacted you via email to follow up on the case in further, could you please check your email and share with us the concern you are having with the pixel unstable connection? We appreciate any chance that we can have to support our customers.

Should you have any additional feedback, please share it with us via contact@omegatheme.com. Your sharing will always be treasured at Omega!

Sincerely,
Kaylee, Leader of Customer Support

Edited May 23, 2022

Good customer service, they respond immediately when I send questions, the installation steps are easy, thank you Rosie.

Personalize Car
United States
About 1 month using the app
Omega replied May 23, 2022

How lovely and sweet you are, Danny. 🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀

March 9, 2022

The support staff is very helpful, especially Stella. It's actually not very easy to set up all the components of this app, but Stella is very patient in walking me through all the steps.

Twinklee
United States
About 1 month using the app
Omega replied March 9, 2022

Yayyyyy you rockkk Yi 💙💚💛🧡 Thanks big time for your kind words for my service. Let’s rock data input for ads with OMEGA 🔥
_Cheers from Stella_ 🥰

October 15, 2021

Nice! Đội ngũ support rất nhanh chóng, lịch sự. Nghe nói 2 anh Dev cày rất siêng, Mr. Trọng & Mr. Huy. Hy vọng app sẽ run tốt và có thêm nhiều tính năng tối ưu cho người dùng hơn nữa!

PawfectHouse™
United States
About 1 month using the app
Omega replied October 18, 2021

Hi PawfectHouse,

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Omega Team