Omega Facebook Pixel Ad Report

Omega Facebook Pixel Ad Report

Reviews (1,614)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation and user-friendly interface that supports multiple Facebook Pixels without needing manual coding. They value its advanced tracking features and real-time reporting, which significantly enhance ad optimization and Return on Ad Spend (ROAS). The app's precise tracking of site events has improved ad targeting and ROI. Customer support, with team members like Ben, Joyce, and Tracy, is frequently commended for their responsiveness and professionalism, contributing to better management of ad campaigns and marketing strategies.

Edited June 23, 2021

Amazing customer support! Very very helpful! So impressive. Fix all the issues we had. Thanks Kaylee and Kaze!! We look forward to seeing good performance for this APP in the coming days as well

NAIVEROO
China
5 days using the app
January 16, 2022

Great shopify app, helped me to solve the problem of Facebook Conversions API installation, the customer service experience is also very good, it is worth using

Banboring
China
5 days using the app
Omega replied January 17, 2022

Hi Banboring,
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.
Feel free to drop us a line via Live Chat channel, we are more than happy to help!
Have a wonderful day!
Kaylee - Omega Team

November 6, 2021

Initial experience was very good. i tried on my store and the events are fully logged however the API seems to take longer to update than i thought.

LeeWalking
Vietnam
5 days using the app
Omega replied November 7, 2021

Hi LeeWalking!

Thank you so much for taking the time to leave us a review. We are really glad to see that you're happy with our app.
If there is anything we can support you further, please do inform us.

August 15, 2022

The app is great, it can help me to analyze data collected from cutomers. That is great for store promotion. I recommond it.

LOlanta Official Site
China
5 months using the app
Omega replied August 16, 2022

Hi, it’s great to hear that you had a positive experience with the Omega Facebook Multi Pixel app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. 💗💗💗

Edited February 28, 2023

I was contacted by Tracy with some issues about my pixel. She handled very fast and she fixed my problem in minutes! Very glad to have this kind of support from Tracy and that my tracking is much better now, would recommend! Don't hestitate to use Omega pixel for the best tracking!

Verdado
Netherlands
5 days using the app
Omega replied February 28, 2023

Thank you for the fantastic review. We're thrilled to hear that Facebook Multi Pixels is a hit with you. We go above and above to assist every merchant, and I'm delighted we met your expectations. We wish you and your business the best of luck! 💙💚💛🧡

March 3, 2022

Good customer service to help on our pixel matter, Stella is really patient and easy to communication

Morichy
China
4 days using the app
Omega replied March 3, 2022

Hi Morichy
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

Edited November 8, 2021

really good app. I had an issue with my data tracking and duplicated events on facebook pixel but this solved the issue and helped me get more accurate data. I had a slight issue pop up regarding my pixel but their support was super helpful in finding the issue. Stella was very helpful in putting me through to Huy who helped with my initial problem and the Trong (kaze) went even further buy taking over my screen and interacting with my interface to find the root of the problem. Definitely recommend this app !

Sparklepup
United Kingdom
4 days using the app
Omega replied November 9, 2021

Hi Sparklepup,

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Omega Team

September 25, 2023

This app's support is absolutely great. Is is very quick and helpful. The ads report of the app is 100% accurate so far. It is a great app to use and the customer support is always there to help. I needed their help a few times as I am not so tech savvy and they were always there.

Farmacell Shapewear
Greece
4 days using the app
Omega replied September 29, 2023

Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!🦉🦉🧡

December 17, 2020

Great customer support, another similar app told me that they didn't support my Theme (Prestige), but this team just solved everything for me!

Perles Rares
France
4 days using the app
March 7, 2023

Tracy's support was amazing...They were very proactive to message me to take a look before I even asked. I really appreciate it because I needed some help and she saved me time! Thank you so much!
Gwen

heartfeltmessages
United States
4 days using the app
Omega replied March 7, 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.