Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its precise tracking, user-friendly interface, and seamless Shopify integration. It provides detailed insights to improve ad performance and allows event customization. The clear dashboard and robust data privacy features are also praised. Support is noted for its quick response, technical knowledge, and round-the-clock availability. It's recommended for those using Facebook advertising, particularly after the iOS 14 update. It handles checkout updates, custom themes, multiple pixels, and campaign optimization efficiently.

January 3, 2024

I have used all apps from the Omega team and i must say its the best Support i have ever received. I had a problem with my IC's not tracking on Facebook and i didn't notice it myself. Tracy from support contacted me and fixed it within 1 minute! If you want amazing apps + support you should go with omega

Felucio
Netherlands
About 2 months using the app
Omega replied January 5, 2024

Thank you for your amazing feedback! 🌟 We're thrilled to hear that you've used all the apps from the Omega team and found them to be the best. We take pride in providing exceptional support, and we're glad that you had a positive experience with our team.👏🔧If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Omega! 😊🙌🚀

January 30, 2024

Lovely app! Works amazing! Customer support is great, instantly got assisted.

zoetzonnetje.nl
Netherlands
About 1 year using the app
Omega replied February 2, 2024

Thank you for the fantastic feedback! 🌟 We're thrilled to hear that you find our app lovely and that it works amazingly for you. It's great to know that our customer support team could assist you promptly. If you ever need further assistance or have more feedback, feel free to reach out. Happy using our app! 🚀😊

April 25, 2024

Samuel, is the best!! helped ,me out with everything.

Enzoranda
Netherlands
22 days using the app
February 5, 2024

We've been using the app for about a week now and we can already see the positive impact to our Facebook campaigns. I've reached out to support multiple times with a few questions. They are responsive and super helpful. Shout out to Niel for his on the spot assistance that resolved an issue today.

The Useless Pancreas
United States
6 days using the app
Omega replied February 8, 2024

🌟 Wow, that's fantastic to hear! We're thrilled that our app has made a positive impact on your Facebook campaigns in just a week. It's great to know that our support team, especially Niel, provided responsive and helpful assistance to address your questions and resolve any issues. If you ever have more questions or need further support, feel free to reach out. Your success is our priority! 🚀😊

January 15, 2024

Great working app, and the service is on point. nothing to say about it. they will help you perfectly if you have any issues!

Avolegy
Netherlands
About 2 months using the app
Omega replied January 17, 2024

Fantastic to hear that you're enjoying the app and experiencing on-point service! 🌟 We're here to make sure everything runs smoothly, and it's awesome to know we've got your back. If you ever need assistance, just give us a shout – we're here to help! 👍🛠️ #SmoothSailing #TopNotchService

April 4, 2024

Niel was very helpfull and fast to respond. He knew sraight away what to do.

novaris-amsterdam
Belgium
26 days using the app
Omega replied April 8, 2024

🌟 Thank you for the glowing review! We're delighted to hear that Niel provided you with helpful and speedy assistance. We pride ourselves on having knowledgeable and efficient support staff who are always ready to assist. If you ever need further help or have any questions, don't hesitate to reach out. Here's to your continued success with Omega Facebook Pixel Ad Report! 🚀😊

April 19, 2024

Great app, better than all the other tracking apps I have tried. Tracy was of great help and fixed the issue perfectly!

HyroLabs
Germany
3 days using the app
Omega replied April 22, 2024

Response: Thank you so much for your fantastic review of our app! 🌟 We're thrilled to hear that you find it to be better than all the other tracking apps you've tried. It’s great to know that Tracy was able to assist you effectively and resolve your issue perfectly with the Omega Facebook Pixel Ad Report app. We're proud to have her on our team and glad she could help enhance your experience. If you need any more assistance or have further feedback, please don't hesitate to reach out. Thanks again for choosing Omega Facebook Pixel Ad Report and for your kind words! 🚀👍

December 25, 2023

Nice to finally have all the data insights needed to drive great FB ad campaigns!

Customer Support is great as well! I had a problem with my custom theme nog tracking the ATC an IC events. Even on Christmas day I received perfect help from Niel. He guided me through the setup and everything is working flawless now!

Perfect! Will definetely continue using this app.

FindYourDeal.nl
Netherlands
About 2 months using the app
Omega replied December 27, 2023

Hey there! 🚀 We're so glad to hear that you're enjoying the power of data insights for your Facebook ad campaigns! 💡🌐 Kudos to our awesome Customer Support team, especially Niel, for coming to the rescue even on Christmas day! 🎄🌟 We're thrilled to know everything is working flawlessly now. 🛠️👏 Excited to continue supporting your success—thanks a million for choosing us! 🙌💙 #AdCampaignJoy #TopNotchSupport

March 4, 2024

Very good and helpful customer service

Tzedek
Belgium
8 months using the app
Omega replied March 5, 2024

Thank you for the kind words! 🌟 We're thrilled to hear that you found our customer service very good and helpful. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We're here to help! 😊🚀

March 15, 2024

very nice support, developers help me installing the pixel and everything!

HydroWater
Netherlands
About 2 months using the app
Omega replied March 17, 2024

🌟 We're thrilled to hear that you had a very nice experience with our support team! Helping you install the pixel and ensuring everything runs smoothly is our pleasure. If you ever need further assistance or have more questions, don't hesitate to reach out. We're here to support you every step of the way! 🚀 #TopNotchSupport #CustomerSatisfaction #OmegaFacebookPixelAdReport