Flexify: Facebook Product Feed
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (289)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for seamlessly syncing Shopify product catalogs with Facebook, supporting up to 1000 products for free. It offers customized feed options and is praised for its straightforward setup and reliable performance. Customer support is noted for its responsiveness and helpfulness, particularly in addressing Facebook-specific integration challenges. Merchants appreciate its ease of use and effective synchronization capabilities.
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Está com algum problema com os cookies não importa em qual computador eu tente abrir nunca consigo, se consigo funcionar por alguns minutos mas logo depois falha e não tem santo que faça dar certo. No mais o app é perfeito porém é necessário resolver essa questão.
Hi IMPERYTUS,
Thanks for letting us know about the session issue! We've identified the culprit (session token expiry) and implemented a fix.
If you experience any further issues, please let me know. daniel.heier@flexify.net
The issue I am facing in-app is that I am able to use my First feed of the Single collection but when I want to use my 2nd collection The first feed which I have created it also changed. Kindly help me out regarding this issue
Hi RHIZMALL.PK
Regarding your question, by default Flexify either exports all products or a single collection.
Please use segments to export multiple collections.
Any further questions please just reach out and stay safe!
Paid for the syncing to FB service for years from these guys. Shopify made it a free option. Flexify stopped syncing. They didnt notify me as per my settings. They wouldnt answer support emails. Poor actions
Hey, Dominik here, Founder and CEO of Flexify.
We believe that your problem is caused by a misconfiguration that happened when your meta product catalog was first set up – which was not done via Flexify.
Why the issue popped up now, years later:
Meta suddenly started enforcing correct username/password settings on data sources. They now reject feeds with inapplicable username/password settings. You should have gotten an email from Meta/Facebook notifying you about the issue.
Unfortunately, there is nothing we can do on our end. We can neither prevent, detect, nor fix the issue for you.
But we have tried to reach you several times with instructions on how to resolve the situation.
All feeds have been and are being generated without disruption.
Know that we want to assist you in any way we can. Just reply to any of the messages we sent you and we will jump right on it.
Paid premium for this app and had a very similar experience to Mullica Beach (see below review). We have a very large inventory and unfortunately the sync is very buggy, our "match rate" on Facebook fluctuated tremendously and often fell off a cliff, costing us time and money. When the sync works, the ads are very cost effective. Unfortunately, email back and forth with the developer yielded very little - terrible support - and we were referred to Funnelboom, who almost immediately stopped answering emails. Incredibly unprofessional and incredibly frustrating.
Shopify, please integrate dynamic ad support as a core function. Please!
2nd time around installing it, PRO version. The feed that generates has more problems reported than the actual free version from Facebook Marketing. No one helps me. Might delete soon unless it gets resolved.
Good evening,
Unfortunately we haven't been contacted by you yet.
Please do not hesitate to email me @daniel.heier@flexify.net so I can help you
I'm very upset with the customer support. With more complicated Shopify stores they cannot help very much as they continue to give generic advise that does not even apply to our catalog.
Hi 2020AVE,
This is Daniel from Flexify. Sorry to hear you are having trouble. I hope we were able to help you in the meantime.
Please do not hesitate to reach out if you have any further questions!
daniel.heier@flexify.net
I am a business owner runnign ads on facebook. IF there is an issue with yoru commerce and catalog and you need help, flexify - only does email support and its one liner responses wasted days and still not resolved issue. NO ONE HAS TIME FOR THIS TYPE OF SUPPORT!!! Fix your support system - If you are runnign ads you will have issue with differnt catalog one shopify creates and this catalog flexify creates multiple errors and then then flexify will either drop a bomb on allthese things you need to do which you have noooo clue bc again im a business owner who has time to figure this #### out!!! get it together! They wont call you, wont do screen share with you, wont get on chat with you, theres no way you guys can communicate because they are not in teh same time zone as me (USA) and they i dont know. imagine that! i will change review rating when i get this fixed!!!
Hi Vege Label,
This is Daniel from Flexify. Sorry to hear you are having trouble. I hope we were able to help you in the meantime.
Please do not hesitate to reach out if you have any further questions! daniel.heier@flexify.net
Can't upload feed to facebook catalog since it times out everytime. Even when you try to split into smaller collections it times out. Tried reaching customer service multiple times with zero response.
No longer works. The request has been timing out for the past week. Nothing to change the problem. They charge $30 for basic support.
Cette application n'est pas dans toutes les langues et c'est bien dommage car je ne comprends pas tout et surtout ma clientèle est française.