Flexify: Facebook Product Feed

Flexify: Facebook Product Feed

Reviews (289)

Overall rating
4.3
Counts per rating level
  • 71% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for seamlessly syncing Shopify product catalogs with Facebook, supporting up to 1000 products for free. It offers customized feed options and is praised for its straightforward setup and reliable performance. Customer support is noted for its responsiveness and helpfulness, particularly in addressing Facebook-specific integration challenges. Merchants appreciate its ease of use and effective synchronization capabilities.

March 9, 2024

Está com algum problema com os cookies não importa em qual computador eu tente abrir nunca consigo, se consigo funcionar por alguns minutos mas logo depois falha e não tem santo que faça dar certo. No mais o app é perfeito porém é necessário resolver essa questão.

IMPERYTUS
Brazil
5 months using the app
Flexify AG replied April 3, 2024

Hi IMPERYTUS,

Thanks for letting us know about the session issue! We've identified the culprit (session token expiry) and implemented a fix.

If you experience any further ...

July 25, 2017

Paid premium for this app and had a very similar experience to Mullica Beach (see below review). We have a very large inventory and unfortunately the sync is very buggy, our "match rate" on Facebook fluctuated tremendously and often fell off a cliff, costing us time and money. When the sync works, the ads are very cost effective. Unfortunately, email back and forth with the developer yielded very ...

California Republic Clothes
United States
About 7 years using the app
October 22, 2019

2nd time around installing it, PRO version. The feed that generates has more problems reported than the actual free version from Facebook Marketing. No one helps me. Might delete soon unless it gets resolved.

REPOKER®
Spain
About 5 years using the app
Flexify AG replied October 22, 2019

Good evening,

Unfortunately we haven't been contacted by you yet.

Please do not hesitate to email me @daniel.heier@flexify.net so I can help you

July 19, 2018

Can't upload feed to facebook catalog since it times out everytime. Even when you try to split into smaller collections it times out. Tried reaching customer service multiple times with zero response.

Lsm1
United States
About 4 years using the app
February 28, 2018

No longer works. The request has been timing out for the past week. Nothing to change the problem. They charge $30 for basic support.

Shopzodiac
United States
About 4 years using the app
March 2, 2018

Cette application n'est pas dans toutes les langues et c'est bien dommage car je ne comprends pas tout et surtout ma clientèle est française.

Lesminous
France
Over 3 years using the app
October 7, 2020

The issue I am facing in-app is that I am able to use my First feed of the Single collection but when I want to use my 2nd collection The first feed which I have created it also changed. Kindly help me out regarding this issue

RHIZMALL.PK Online Shopping Store.
Pakistan
Almost 3 years using the app
Flexify AG replied October 7, 2020

Hi RHIZMALL.PK

Regarding your question, by default Flexify either exports all products or a single collection.

Please use segments to export multiple collections.

Any ...

October 23, 2023

Paid for the syncing to FB service for years from these guys. Shopify made it a free option. Flexify stopped syncing. They didnt notify me as per my settings. They wouldnt answer support emails. Poor actions

HOSS
Australia
Almost 3 years using the app
Flexify AG replied October 25, 2023

Hey, Dominik here, Founder and CEO of Flexify.

We believe that your problem is caused by a misconfiguration that happened when your meta product catalog was first set up – ...

November 6, 2018

Very Poor app. My catalog was destroyed there were so many duplicated products. Contacted the support but received no help total waste of time and resources

MamaBabyStuff
Pakistan
Over 2 years using the app
June 13, 2019

Created a feed within a 'shopify business manager' making it impossible for us to connect the pixel. Although the feed it generated seemed ok it was un-usable due to this weird creation in another business manager. Poor customer service to rectify so had to delete the app and use another one.

Stacy Chan Limited
United Kingdom
About 2 years using the app
Flexify AG replied June 14, 2019

Hi there,

Our app does never touch your Facebook business manager account or your theme/pixel code. We made that technically impossible!

I think you are confusing us with ...