Flexify: Facebook Product Feed

Flexify: Facebook Product Feed

Reviews (289)

Overall rating
4.3
Counts per rating level
  • 71% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for seamlessly syncing Shopify product catalogs with Facebook, supporting up to 1000 products for free. It offers customized feed options and is praised for its straightforward setup and reliable performance. Customer support is noted for its responsiveness and helpfulness, particularly in addressing Facebook-specific integration challenges. Merchants appreciate its ease of use and effective synchronization capabilities.

Edited May 10, 2022

I am a business owner runnign ads on facebook. IF there is an issue with yoru commerce and catalog and you need help, flexify - only does email support and its one liner responses wasted days and still not resolved issue. NO ONE HAS TIME FOR THIS TYPE OF SUPPORT!!! Fix your support system - If you are runnign ads you will have issue with differnt catalog one shopify creates and this catalog ...

Vege Label
United States
Over 1 year using the app
Flexify AG replied May 12, 2022

Hi Vege Label,

This is Daniel from Flexify. Sorry to hear you are having trouble. I hope we were able to help you in the meantime.

Please do not hesitate to reach out if you ...

June 23, 2017

We have more than 50K products and there were too many issues - Duplicate products and the sync is not perfect. Lot of back and forth emails to the support but unresolved.

Superherostore
India
Over 1 year using the app
September 8, 2017

It simply doesn't work. Free is great. A non-working app that's free is a time waster. The help files are not actually helpful. Hard pass.

Yoga Democracy
United States
About 1 year using the app
February 21, 2020

NOT RESPONSIVE AT ALL. Had an urgent issue with our product feed and they did not even bother replying! It has already been 2 days!

Protees Philippines
Philippines
12 months using the app
June 21, 2019

rss链接经常打不开,导致FB后台自动更新失败,无法细分collection,当产品为同一个产品时,会把不同尺码分成好多个产品上传,导致商品目录里的产品都重复了,差评差评差评差评差评差评差评差评差评差评

AEstheticlovee
China
8 months using the app
August 1, 2017

its showing duplicate item Id error and no reply from support.

Selecart
India
6 months using the app
October 26, 2019

Always gives a time-out error. It says free up to 1000 products but gives error after 500 products...

Gracebrands
Türkiye
6 months using the app
Flexify AG replied October 27, 2019

Hi there, This is Daniel from Flexify. Sorry to hear you're having trouble.

The free version of the app is limited to 1,000 Shopify products including ALL variants. You ...

March 9, 2024

Está com algum problema com os cookies não importa em qual computador eu tente abrir nunca consigo, se consigo funcionar por alguns minutos mas logo depois falha e não tem santo que faça dar certo. No mais o app é perfeito porém é necessário resolver essa questão.

IMPERYTUS
Brazil
5 months using the app
Flexify AG replied April 3, 2024

Hi IMPERYTUS,

Thanks for letting us know about the session issue! We've identified the culprit (session token expiry) and implemented a fix.

If you experience any further ...

October 22, 2017

I purchased the monthly subscription so that I could get support. But Daniel was dismissive and did not want to dedicate any time towards assiting me. Do not recommend this app to anybody, specially if you are new to Facebook ads .

La Vinotinto Shop
United States
4 months using the app
May 2, 2017

Not good. I have more than 500 products in my feed, which made me split up my feeds into 3 separate pages. Why not do this server side and take the load off of Shopify, so you can provide a full feed?

Had syncing issues as well. Only 200/500 for each feed would be accepted by facebook. Installed another app, and all 1400 products were immediately uploaded into a single feed automatically and ...

Generixllcstore
United States
3 months using the app