Flexify: Facebook Product Feed

Flexify: Facebook Product Feed

Reviews (287)

Overall rating
4.3
Counts per rating level
  • 71% of ratings are 5 stars
    204
  • 7% of ratings are 4 stars
    21
  • 2% of ratings are 3 stars
    7
  • 3% of ratings are 2 stars
    8
  • 16% of ratings are 1 stars
    47
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless syncing of Shopify product catalogs with Facebook, ideal for dynamic retargeting ads. It supports large inventories and maintains accurate product details across platforms. The app offers customization for images and supports multiple languages, with a free version available for up to 1000 products. Merchants also note the responsive support team and increased sales from enhanced online visibility.

February 6, 2019

I know that the application is good, but in my case it never worked and I did not receive good support.

Relojes Mayoreo México
Mexico
14 days using the app
Flexify AG replied March 5, 2019

Hi Relojes Mayoreo México, you might want to reach out to the people who set up your domain. The redirect might happen before it even reaches Shopify.

Sorry not be of more help but this really is beyond the scope of the app and I cannot really debug it from here. Any further questions please just reach out!

Daniel

March 25, 2019

Hate it! Didnt update properly. Contacted Customer service which was via email not chat so im not able to know when customer service is on. Checked the help area there are no examples. Completely new to this and disgusted by the lack of help. So i went and check youtube for help..there isnt even a youtube guide created by this app. FED UP!

Storeopoly
Canada
11 days using the app
Flexify AG replied March 25, 2019

Hi Storeopoly,

This is Daniel from Flexify. Sorry to hear you are having trouble. I hope I was able to help you in the meantime.

Please do not hesitate to reach out if you have any further questions!
daniel.heier@flexify.com

August 10, 2019

Your app is not working! Check your data feed file is available at the URL you provided, then add the URL again. You can check by opening a new tab and pasting the URL to see if the file downloads.

Juri Elle
China
11 days using the app
Flexify AG replied August 10, 2019

Hi Juri Elle,

This is Daniel from Flexify. Sorry to hear you are having trouble.

This sounds like a common configuration error that can easily be fixed. However only you can do it from your side since it has nothing to do with our app.

Please do not hesitate to reach out for help @daniel.heier@flexify.net

January 16, 2017

Great idea, but no support. It's not as easy as they make it out to be. Wish it would have worked.

4points
United States
7 days using the app
October 24, 2018

Sale price is not added in the feed, furthermore the feed is far from optimal. The developers really did a shitty job with this app..

123superdeals.nl
Netherlands
7 days using the app
Edited May 30, 2018

Doesn't let you change google product category!

I did read the documentation and Google shopping channel doesn't work if your currency isn't USD.

STAY AWAY if your store currency isn't USD.

Thinkgirl
Pakistan
5 days using the app
June 19, 2018

Pathetic app, doesnt work gives memory buffer error.

Shopliftersbay
United States
5 days using the app
September 6, 2018

DO NOT USE THIS APP. Literally the worst app I have ever used on shopify. Because of the way it uploaded my products to Facebook's catalogue it ruined the way my products were showing on Instagram (didn't show the before and after sale price, as it had been showing before). But when I asked the app developers about it they said I had to get the premium version for these to display properly.

After back and forth and them taking ages to reply I ended up deleting the app and deleting Facebook from Shopify in an attempt to reboot my store and get the products displaying correctly again. Now it won't work and nothing connects.

Biggest waste of time I've ever had. Incredibly frustrating and absolutely no help from the developers. Horrendous experience.

Pretty Without Pink
Australia
4 days using the app
March 3, 2023

Bom dia
Minha nota seria 0 péssimo
Este aplicativo não é possível a tradução em português o que dificulta,

Loja Vizara
Brazil
4 days using the app
Flexify AG replied March 22, 2023

Hi Loja Vizara,

Thanks for your message. Although our app is not available in Portuguese, we are happy to help with any questions or issues.

Email me directly at daniel.heier@flexify.net if you need assistance, please.

May 6, 2019

I tried the free plan and it is useless, don't use it ever because you will get zero results, since they don't help customers with free plan then I didn't try any other plan, because it doesn't make sense if you offer a free plan just to let people buy the paid one, i tried AWESOME FACEBOOK FEED, it is paid app and it helped me a lot and i recommend it, from my experience I don't recommend Flexify

shopping zone
Jordan
4 days using the app
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