D: FAQ Page ‑ Product FAQs
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (253)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly FAQ interface that enhances the shopping experience by reducing support load and increasing customer satisfaction. It offers extensive customization options, easy setup, and smooth performance. The app is free, making it ideal for small businesses, and is praised for responsive and efficient support services. Merchants value its ability to improve customer service and website functionality.
Refine
-
By rating
Great app! Makes FAQ pages easy to set up and the support team is amazing with their prompt and efficient help!
Hi,
This is Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
Brian
This app is the best out of all the other FAQs out there because it is very straightforward to use and to top it all of, it is free. Expanding even more, the customer service is amazing
Thank you for using our FAQ app and giving it a great review. Your review will give us more motivation to grow.
Best regards,
The app is easy to use and helpful and provide lots themes for FAQs. Also, the outcome on website looks great. Thanks for that!
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
I love this app! I have used it to add helpful additional text to my product description pages. Now my pages look neat, engaging and easily readable, with key questions answered in drop downs (for those who need additional info). Super helpful support with very speedy responses. Highly recommend!
Thank you for using our app and giving us valuable review. If you need any further assistance, do not hesitate to contact us
Regards,
Very simple to set up, it has a variety of page options, you can easily set it up. The customer service is very good.
Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.
Best regards,
A little issue where the FAQ was not updating was fix within mins of asking. Thanks heaps!
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
Perfect, exact what we need, easy to use.
The support is really great! They respond very fast and their help is great.
Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
It's a great app and really easy to setup and use! Makes my FAQ page look infinitely cleaner and more professional. There was confusion on my part about the pricing, but the developer responded really quickly to my issue. The main things you could need are free, with charges for additional services which is perfectly fine. Definitely recommend.
This app is very useful and free, it helped me solve the problem of sorting and searching the FAQ page, Recommend.
Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
Briant
The app works great! The service reps answer emails promptly to help you in any way you need. I highly recommend this app.
Hi,
I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
Brian