D: FAQ Page ‑ Product FAQs
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (240)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its ability to enhance customer experience with easily accessible FAQs, reducing support load and increasing satisfaction. It's especially popular among small businesses due to its cost-free nature. The app features easy installation, user-friendly customization including CSS, and simple management of FAQ categories and questions. It can be integrated across various store pages, offering design flexibility without affecting store performance. The customer support is noted for being responsive and proactive, efficiently resolving issues for all merchants.
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Excellent app! Easy to use, and offers numerous customization options for the FAQ text and pages. Customer service was also very prompt and easy to communicate with. Would highly recommend to fellow entrepreneurs!
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
Very easy to use app. Why aren't they all so simple. Sufficiently many setting options for me. Many thanks to the developers.
Hi,
This is Briant from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards
Brian
Amazing app. Looks very professional perfect for my store and the help from support is amazing. Would definitely recommend
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
One of the best apps in my store. Comes with a lot of templates and have no issues finding one that matches my store. Offers customization to brand my FAQ page. Plus, a huge range of icon selection, providing a unique touch to the overall aesthetic. Highly recommended!
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
Great app and very helpful support team! They responded to my request on a Saturday afternoon and by Sunday it was done.
Thank you for the great review! You are such a good customer. If you need any further assistance, do not hesitate to contact us
Best regards,
We've been looking into having a FAQs page that cascades into bars for easier use but most of these apps are paid or extremely limiting with their free plain. After searching for so long, we finally found a perfect match! This app doesn't disappoint and it's very easy to use. Furthermore when we encountered a technical difficult where the FAQ page wasn't showing up on our page because of the coding with our custom theme, their support team has been extremely helpful and kind with solving the tech issue for us. Absolutely A+ team and A++ app. Highly recommend!
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
I think that this is a great app! Very useful and simple to use! I love it and I recommend it to anyone who wants a simple but customizable FAQ
Hi,
This is Smith from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards
Smith
Nice app, it's free, and pro versions as well. The new templates look nice :), looking forward to using this app.
Thank you for the great review! You are such a good customer. If you need any further assistance, do not hesitate to contact us
Best regards,
Great support! Great app! This is what we need and been looking for. Two words can only describe it: SPOT ON!
Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
The support team has been prompt in responding and fixed the issues we had with the app regarding the scrolling, translation page, etc. So far, the app fits right in to the theme of our store and the design options are good.
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,