Related categories

FAQ Page & Help Center Pro

SEO-Friendly FAQ page, product FAQ, Accordions, 12+ templates

Free plan available. 14-day free trial.

App highlights

  • Seamless workflow: use directly in Shopify admin

Faq page & help center

Key values section

Show FAQs anywhere

Add FAQs to any page, section, product, collection to boost user experience by creating as much convenience as possible.

Support Google FAQ Schema

Avoid duplicate content. FAQs rich results are available in all countries and languages where Google Search is available. Good for SEO.

12+ Nice FAQ Page Templates

Easy to change various FAQ page templates. Simple building a nice FAQ page without technical requirements.

App details

FAQ Page & Help Center Pro

FAQ Page & Help Center Pro

Note: If the FAQ demo store asks you for a storefront password, please enter "123".

When shopping online, customers tend to ask the same questions that require immediate answers. Consequently, the support team keeps wasting time on resolving repetitive inquiries. What is more, it is inconvenient for customers to submit tickets every time some simple clarifications are needed. As a result, shoppers hesitate to make a purchase and leave the site.

FAQ Page & Help Center Pro app by DDSHOPAPPS enables customers to look for common inquiries, questions with answers on the Knowledge Base and free FAQ lists. Admins can create their own informative SEO-friendly FAQ page with all the necessary features.

The features of FAQ Page & Help Center Pro app

FOR ADMIN

  • Easily install and configure: This app provides friendly back-end management that helps you to create, edit, and remove FAQ category and FAQ questions/answers easily
  • 10+ nice templates
  • Use an embed code to add FAQs to any page, post, category, product, collection, etc
  • Drag and drop to sort order for questions
  • Easy to enable/disable the FAQ Page & Help Center Pro app
  • Create and divide FAQs into suitable categories
  • Enable/Disable FAQ category with a single click
  • Show and change FAQ category icon before FAQ category title.
  • Hide FAQ category on the main FAQ page when you use it on the product page.
  • Add images and videos to FAQ answers
  • Customize the look of your FAQ page according to your needs by changing background, text color, font size, etc.
  • Able to go to the FAQ page from the backend
  • Make rich results in Google search (Good for SEO)
  • Boost sales

FOR CUSTOMERS

  • Friendly UI
  • Easy to access a question/answer through the FAQ page
  • Optimize loading speed
  • Work on all devices

Launch date

FAQ Page & Help Center Pro

FAQ Page & Help Center Pro

Note: If the FAQ demo store asks you for a storefront password, please enter "123".

When shopping online, customers tend to ask the same questions that require immediate answers. Consequently, the support team keeps wasting time on resolving repetitive inquiries. What is more, it is inconvenient for customers to submit tickets every time some simple clarifications are needed. As a result, shoppers hesitate to make a purchase and leave the site.

FAQ Page & Help Center Pro app by DDSHOPAPPS enables customers to look for common inquiries, questions with answers on the Knowledge Base and free FAQ lists. Admins can create their own informative SEO-friendly FAQ page with all the necessary features.

The features of FAQ Page & Help Center Pro app

FOR ADMIN

  • Easily install and configure: This app provides friendly back-end management that helps you to create, edit, and remove FAQ category and FAQ questions/answers easily
  • 10+ nice templates
  • Use an embed code to add FAQs to any page, post, category, product, collection, etc
  • Drag and drop to sort order for questions
  • Easy to enable/disable the FAQ Page & Help Center Pro app
  • Create and divide FAQs into suitable categories
  • Enable/Disable FAQ category with a single click
  • Show and change FAQ category icon before FAQ category title.
  • Hide FAQ category on the main FAQ page when you use it on the product page.
  • Add images and videos to FAQ answers
  • Customize the look of your FAQ page according to your needs by changing background, text color, font size, etc.
  • Able to go to the FAQ page from the backend
  • Make rich results in Google search (Good for SEO)
  • Boost sales

FOR CUSTOMERS

  • Friendly UI
  • Easy to access a question/answer through the FAQ page
  • Optimize loading speed
  • Work on all devices

Launch date

Pricing 14-day free trial

FREE

Free

  • 15 FAQs
  • All FAQ templates
  • Custom CSS
  • Google FAQ Schema
  • Allow customers to find question
  • Export FAQs to PDF

STARTUP

$2.99/month

  • FREE +
  • 30 FAQs
  • Unlimited Categories
  • Allow customers to submit question
  • 14-day free trial

PRO

$4.99/month

  • STARTUP +
  • 60 FAQs
  • Show on product & other pages
  • Email notify to admin

UNLIMITED

$6.99/month

  • PRO +
  • Unlimited FAQs
  • Multi Language/Main FAQs page

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • NUTRILOVERS | #WissenWasDrinIst

    Location Germany
    Time spent using app 12 months

    Great App, Awesome Customer support. 5 Stars! My recommendation. We tried many other FAQ app before. This one is the best!

    Developer reply
    June 28, 2022

    Hi,

    I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

    We hope you have a good experience with our support team and DDSHOP FAQ app.

    If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

    Best Regards,

  • Trendsplant

    Location Spain
    Time spent using app 5 months

    Very helpfull and easy to use app. Also when you have problems their chat support is stunning and everything is solved in minutes. I highly recommend this app.

    Developer reply
    June 24, 2022

    Hi,

    I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

    We hope you have a good experience with our support team and DDSHOP FAQ app.

    If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

    Best Regards,
    Brian

  • 4 Paws Natural Treats

    Location Australia
    Time spent using app About 1 hour

    This app is very easy to use and i like how you can put it anywhere on your webpage. The Tech support is very quick and helpful with any questions you have.

    Developer reply
    June 22, 2022

    Hi,

    I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

    We hope you have a good experience with our support team and DDSHOP FAQ app.

    If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

    Best Regards,
    Brian

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