D: FAQ Page ‑ Product FAQs

D: FAQ Page ‑ Product FAQs

Reviews (253)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly FAQ interface that enhances the shopping experience by reducing support load and increasing customer satisfaction. It offers extensive customization options, easy setup, and smooth performance. The app is free, making it ideal for small businesses, and is praised for responsive and efficient support services. Merchants value its ability to improve customer service and website functionality.

October 29, 2024

Extremely happy with this App so easy to set up my question and answers. Easy to edit and play around with colours to get the right look for my page.
Did have to chat to support on one small issue, they were first class so helpful.
Highly recommend this app .

Highland Hat Blocks
United Kingdom
About 1 month using the app
DDSHOP APPS replied October 30, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

November 6, 2024

I've been using the app for my store, and it’s been a game-changer. The app is incredibly easy to set up and customize, allowing me to organize FAQs in a clean, user-friendly way that enhances the shopping experience for my customers.

The customer support is outstanding as well. They were quick to respond to my request and even helped make specific changes to fit my store's needs. Highly recommend this app for any Shopify store looking to add a professional, organized FAQ section.

Double Fancy
United Kingdom
3 days using the app
DDSHOP APPS replied November 7, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

November 13, 2024

We tried 3 other APPS but uninstalled them all until we tried this one.

This FAQ APP deserves 5 stars because 1.) Functions smoothly 2.) Includes a variety of UI to choose from 3.) Features flexible template styling 4.) Easy to implement and manage 5.) Includes responsive support.

It took no time to setup a professional FAQ to match our template and also get a few tweak requests addressed within a few hours. The software renders smoothly and the support is solid and accurate.

Based on all these points, this APP is without a doubt a solid 5-STARS!

Tiffany York
United States
2 days using the app
DDSHOP APPS replied November 14, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

December 10, 2024

Excellent app! It made my FAQ page look simple and good on my website, and the free plan allowed for just enough to get me started. Love the app and would def keep it around.

Capital Trade Solutions
United States
About 22 hours using the app
DDSHOP APPS replied December 11, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

November 16, 2024

This app is SO clean and SO easy to use! We searched for a great FAQ app but are so glad we landed on this one. We also love that we can easily hyperlink from content in our FAQs to create a more robust customer experience.

Fyro
United States
3 days using the app
DDSHOP APPS replied November 18, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

November 18, 2024

I recommend this app, quick setup and works great. Responsive support, nothing to complain about.

VAPNOID
France
14 days using the app
DDSHOP APPS replied November 19, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

October 25, 2024

Their service is excellent! They resolve issues pretty quickly. No better FAQ app than it!

PaneraLux
China
About 1 month using the app
DDSHOP APPS replied October 26, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

September 7, 2024

I tried a few FAQ page related apps and this is no doubt the best one - not only because it's free (which is wonderful for small business like us) but also because of its clean and intuitive user interface, great functionalities, and excellent customer service. 5 stars!

Skating Spirit
United States
12 days using the app
DDSHOP APPS replied September 8, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

August 23, 2024

Support at this company was excellent!

Very fast reply and clear instructions how to solve the issue!

Smoking Airplanes
United States
About 3 years using the app
DDSHOP APPS replied August 25, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

November 15, 2024

Very helpful and easy to use. Does what it says

My Store
United States
9 days using the app
DDSHOP APPS replied November 17, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team