DDSHOP FAQ Page

DDSHOP FAQ Page

Reviews (261)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which allows for quick integration and customization to match store branding. The responsive customer support is noted for efficiently resolving issues. The app helps organize FAQs, reducing customer inquiries and potentially improving SEO. Despite being free, it offers professional-grade features without branding, making it suitable for use across multiple Shopify sites.

February 1, 2025

This is a great little app for quickly building an FAQs page - really simple to setup and use, and the support from developer was amazing. We're now using it on a second site too. Thank you

Prowler Poppers UK
United Kingdom
5 months using the app
DDSHOP APPS replied February 7, 2025

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

February 5, 2025

Really useful app that helps you create an FAQ page quickly. Great tech support too

Room Aromas
United Kingdom
5 months using the app
DDSHOP APPS replied February 6, 2025

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

December 10, 2024

Excellent app! It made my FAQ page look simple and good on my website, and the free plan allowed for just enough to get me started. Love the app and would def keep it around.

Capital Trade Solutions
United States
6 days using the app
DDSHOP APPS replied December 11, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

December 24, 2024

I'm so thankful there are still free services and apps that consistently deliver. Customer service is also amazing!

Bible Sweets
United States
About 1 month using the app
DDSHOP APPS replied December 27, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

December 16, 2024

They are so helpful and fast. Best customer service!

Mellirose
United States
Over 2 years using the app
DDSHOP APPS replied December 17, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

October 29, 2024

Extremely happy with this App so easy to set up my question and answers. Easy to edit and play around with colours to get the right look for my page.
Did have to chat to support on one small issue, they were first class so helpful.
Highly recommend this app .

Highland Hat Blocks
United Kingdom
About 1 month using the app
DDSHOP APPS replied October 30, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

November 13, 2024

We tried 3 other APPS but uninstalled them all until we tried this one.

This FAQ APP deserves 5 stars because 1.) Functions smoothly 2.) Includes a variety of UI to choose from 3.) Features flexible template styling 4.) Easy to implement and manage 5.) Includes responsive support.

It took no time to setup a professional FAQ to match our template and also get a few tweak requests addressed within a few hours. The software renders smoothly and the support is solid and accurate.

Based on all these points, this APP is without a doubt a solid 5-STARS!

Tiffany York
United States
2 days using the app
DDSHOP APPS replied November 14, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

February 3, 2025

If you use this app.... be advised that it is very buggy.
1. The "free" version still has a monthly usage charge... don't be fooled, it is not free.
2. The "submit a question" upgrade has multiple technical issues that the technicians cannot seem to get corrected. And I tested the "submit" on multiple platforms and browsers and always get bad results.

DownHomeModern
United States
1 day using the app
DDSHOP APPS replied February 4, 2025

We have customized the Submit button according to your request. And the free plan does not require you to pay a single dollar, why are you giving such a bad review to the app? Is that fair to us?
You come from a country of civility and politeness. I hope you reconsider your review.
There are few applications that support customers via email and chat like ours. We are not fooling you.

Kind regards,
DDSHOP Support

November 6, 2024

I've been using the app for my store, and it’s been a game-changer. The app is incredibly easy to set up and customize, allowing me to organize FAQs in a clean, user-friendly way that enhances the shopping experience for my customers.

The customer support is outstanding as well. They were quick to respond to my request and even helped make specific changes to fit my store's needs. Highly recommend this app for any Shopify store looking to add a professional, organized FAQ section.

Double Fancy
United Kingdom
3 days using the app
DDSHOP APPS replied November 7, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

November 16, 2024

This app is SO clean and SO easy to use! We searched for a great FAQ app but are so glad we landed on this one. We also love that we can easily hyperlink from content in our FAQs to create a more robust customer experience.

Fyro
United States
3 days using the app
DDSHOP APPS replied November 18, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team