Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and smooth operation. They appreciate the variety of templates and customization options for a professional FAQ page. The app is praised for its affordability and value, even in the free version. Merchants value the ability to add FAQs to product descriptions, enhancing customer experience. The support team is noted for their prompt and efficient problem-solving. The app is also recognized for its quick installation process.

February 5, 2022

Fantastic app & fast support. The UI is easy to get around in and the built-in styling and layout options are super nice without needing a ton of tweaking. Thank you!

HouseMade Industrial
United States
1 day using the app
DDSHOP APPS replied February 6, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

July 14, 2021

GREAT FAST SERVICE. They stand by their product and its super affordable and easy to edit on your own. Highly recommend.

Reign of Judges Movie, LLC
United States
1 day using the app
DDSHOP APPS replied August 23, 2021

Thank you for using our app and giving us valuable review. If you need any further assistance, do not hesitate to contact us

Regards,

January 7, 2022

Excellent app and support, looks really good and easily customisable. Used a couple of times and I really like the simplicity and look.

Stush Haircare
United Kingdom
About 19 hours using the app
DDSHOP APPS replied January 7, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

February 6, 2022

Very happy with the app and their customer service. I would use this on any other future sites i create also.

DIRTY RABBIT
Germany
About 19 hours using the app
DDSHOP APPS replied February 6, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 14, 2022

A great application that is completely free. I don't see the point in asking money for such a small option. Even though it is extremely professional and organized towards customers. Recommended!

Turkesterone Europe
Netherlands
About 19 hours using the app
DDSHOP APPS replied January 14, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

March 24, 2022

Really easy to navigate, great customization options & Technical service is on point! Really recommend using it.

BigToeMan
Finland
About 17 hours using the app
DDSHOP APPS replied March 24, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

Edited February 8, 2022

Easy to use, intuitive and with a great possibility of configuration and customization. Very satisfied with the installation of this app.

RENOVAYCLIMA
Spain
About 14 hours using the app
DDSHOP APPS replied February 8, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 3, 2022

I have tried many similar apps, this is the easiest one to use. It makes my store professional. Customer service is fast

DivetoGarden
United States
About 13 hours using the app
DDSHOP APPS replied January 3, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

February 10, 2022

Great free app for setting up my FAQ page! Had some questions in the beginning. The support was great and they helped a lot.

NicotineToGo.com
United States
About 11 hours using the app
DDSHOP APPS replied February 10, 2022

Hi,

This is Briant from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards
Brian

February 7, 2022

it is a very good tool for FAQs and technical support response is very timely. I strongly recommend it.

kidstoylover
Australia
About 2 hours using the app
DDSHOP APPS replied February 7, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,