D: FAQ Page ‑ Product FAQs

D: FAQ Page ‑ Product FAQs

Reviews (253)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly FAQ interface that enhances the shopping experience by reducing support load and increasing customer satisfaction. It offers extensive customization options, easy setup, and smooth performance. The app is free, making it ideal for small businesses, and is praised for responsive and efficient support services. Merchants value its ability to improve customer service and website functionality.

August 16, 2023

Great app. Use it to provide a list of our services.

Support team have been great and really responsive.

Main Hair Gallery
United Kingdom
3 months using the app
DDSHOP APPS replied August 17, 2023

Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,

January 27, 2022

This app is BY FAR the best (and totally free!) solution for including FAQs in my website. I was surprised to see that it was completely free after comparing it with similar apps on the market. If you're just starting your online store, give this app a try and you'll see it's worth it!

Geschenk-Trends
Austria
3 months using the app
DDSHOP APPS replied January 27, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 25, 2022

fantastica! veramente utile e ben fatta, molto semplice da capire soprattutto per chi è alle prime armi in questo mondo.

MyEpilWay
Italy
3 months using the app
DDSHOP APPS replied January 25, 2022

Grazie per aver utilizzato l'app e per averci supportato molto lasciando l'ottima recensione. Se hai bisogno di aiuto, non esitare a contattarci.

Distinti saluti,

February 11, 2022

Pretty solid App, it does what it should. Maybe i've didn't found the solution for this till now, but ist it possible in the theme Dawn2 to put the FAQ into another site, like the index page?

porter-lieferung.de
Germany
3 months using the app
DDSHOP APPS replied February 11, 2022

Hi,

This is Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards
Brian

January 23, 2022

Best app ever! I really like how you can put faqs anywhere you like with a short code. I would highly recommend this app to everyone!

PorchMaid™
United Kingdom
3 months using the app
DDSHOP APPS replied January 23, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

December 12, 2022

Easy to use app and excellent customer support. Brian addressed my recent issue promptly and successfully, helping to enhance the professional look of my FAQ page. I would highly recommend this app.

Paws Presents
United Kingdom
3 months using the app
DDSHOP APPS replied December 12, 2022

Hi,
I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,

January 14, 2022

Perfect tool, simple configuration! if you are looking for a free solution this one works best of all I have tested

Bethru
Poland
3 months using the app
DDSHOP APPS replied January 14, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

September 18, 2021

It is easy to customize and the technical support is outstanding. I really like how the FAQs page looks on my website.

ANAIA Natural Skincare
New Zealand
3 months using the app
DDSHOP APPS replied September 18, 2021

It's great to receive this review from you. We are always here to assist you whenever you need.

Thank you very much,

January 16, 2022

Best FAQs app! At least from the ones I used, it's also free!
Love the variety of styles it offers.

Into Lines
Palestinian Territories
2 months using the app
DDSHOP APPS replied January 16, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

August 17, 2022

The best FAQ app I've tried, easy to install and set up, super user friendly and great support. Sincerely.
Michael

Fashion by Mabel®
Denmark
2 months using the app
DDSHOP APPS replied August 18, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,