Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and variety of customization options for FAQ pages. It's praised for its affordability and suitability for small businesses, with a free plan available. The app allows for individualized FAQ pages for different products and the addition of extra text to product descriptions. Merchants also commend the app's reliability, efficiency, and the responsiveness of the support team.

Edited November 23, 2023

I had a great experience with APPSDDSHOP! Dealing with a Shopify store issue, their support was incredibly prompt and efficient, resolving my issue swiftly. Highly recommended!

Leela Institute of Professional Studies
India
About 1 month using the app
DDSHOP APPS replied October 24, 2023

Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

August 22, 2023

Perfect, exact what we need, easy to use.
The support is really great! They respond very fast and their help is great.

Overschoen-Kampioen | Overschoenen | Schoenhoesjes en Schoenovertrekken
Netherlands
Almost 2 years using the app
DDSHOP APPS replied August 23, 2023

Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,

August 16, 2023

Great app. Use it to provide a list of our services.

Support team have been great and really responsive.

Main Hair Gallery
United Kingdom
3 months using the app
DDSHOP APPS replied August 17, 2023

Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,

September 24, 2023

installed, choose pro-plan and error: Whoops, looks like something went wrong.

SocialMediaMarkeKing.com
Germany
About 2 months using the app
DDSHOP APPS replied September 25, 2023

Hi,

Very sorry for the problem, it only happened during the application upgrade process. We have completed the upgrade and the problem is gone. We hope you can try again.

Regards,
DDSHOP Team

July 24, 2023

This app is easy to use and set up, and the customer service is super quick and helpful! All in all, I would recommend it to others.

Benebomo
China
4 months using the app
DDSHOP APPS replied July 25, 2023

Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,

July 14, 2023

Great support! Great app! This is what we need and been looking for. Two words can only describe it: SPOT ON!

TruClothing
United Kingdom
About 15 hours using the app
DDSHOP APPS replied July 15, 2023

Hi,

Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

December 12, 2022

Easy to use app and excellent customer support. Brian addressed my recent issue promptly and successfully, helping to enhance the professional look of my FAQ page. I would highly recommend this app.

Paws Presents
United Kingdom
3 months using the app
DDSHOP APPS replied December 12, 2022

Hi,
I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,

December 11, 2022

Very easy to use and supportive customer service. Brian has fixed my issue in a timely manner. Highly recommended.

Happi Stamp Co.
Australia
11 months using the app
DDSHOP APPS replied December 11, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

May 9, 2023

I found the FAQ set up quite easy to use and the results look good. There are several smart looking templates for FAQs . The support team were quick to assist with queries and resolve things and I am happy with how it looks. It was also easy to quickly add it to the website - just a couple of clicks. Would give 5 stars if they had a few more template options, but really good app.

Bintended
United Kingdom
1 day using the app
DDSHOP APPS replied July 25, 2023

Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,

January 31, 2023

Great experience with the app. Easy to use.
Great experience with customer service also.
User friendly.

RhythmicGymnastics.com
United States
About 2 hours using the app
DDSHOP APPS replied January 31, 2023

Hi,
I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,