FAQ Page & Help Center Pro , 158 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
January 31, 2023

Great experience with the app. Easy to use.
Great experience with customer service also.
User friendly.

RhythmicGymnastics.com
United States
Time spent using app: About 2 hours
DDSHOP APPS replied January 31, 2023

Hi,
I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,

December 12, 2022

Easy to use app and excellent customer support. Brian addressed my recent issue promptly and successfully, helping to enhance the professional look of my FAQ page. I would highly recommend this app.

Paws Presents
United Kingdom
Time spent using app: 3 months
DDSHOP APPS replied December 12, 2022

Hi,
I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,

December 11, 2022

Very easy to use and supportive customer service. Brian has fixed my issue in a timely manner. Highly recommended.

Happi Stamp Co.
Australia
Time spent using app: 11 months
DDSHOP APPS replied December 11, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

November 22, 2022

Brian was just amazing, the communication was great and finally got sorted. My store now has a professional FAQ page. Would highly recommend this app.

daisoldreams
Kenya
Time spent using app: 4 months
DDSHOP APPS replied November 22, 2022

Hi,

Thank you so much for your review!

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

September 8, 2022

Just started using the app and so far all great. The support was quick and solved any issues that occurred when setting up our FAQ's page. Hopefully will see it works well in a longer term as I still need to test few of the capabilities.

The Rewear Company
Estonia
Time spent using app: About 21 hours
DDSHOP APPS replied September 8, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

August 17, 2022

The best FAQ app I've tried, easy to install and set up, super user friendly and great support. Sincerely.
Michael

Fashion by Mabel®
Denmark
Time spent using app: 2 months
DDSHOP APPS replied August 18, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

August 11, 2022

Great app and great support! There are a lot of other apps for this out there, but I'm really happy that I found this one after testing through 5 similar apps that all disappointed me

Premuno
Switzerland
Time spent using app: About 2 months
DDSHOP APPS replied August 11, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

June 28, 2022

Great App, Awesome Customer support. 5 Stars! My recommendation. We tried many other FAQ app before. This one is the best!

NUTRILOVERS | #WissenWasDrinIst
Germany
Time spent using app: 12 months
DDSHOP APPS replied June 28, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

June 24, 2022

Very helpfull and easy to use app. Also when you have problems their chat support is stunning and everything is solved in minutes. I highly recommend this app.

Trendsplant
Spain
Time spent using app: 5 months
DDSHOP APPS replied June 24, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

June 22, 2022

This app is very easy to use and i like how you can put it anywhere on your webpage. The Tech support is very quick and helpful with any questions you have.

4 Paws Natural Treats
Australia
Time spent using app: About 1 hour
DDSHOP APPS replied June 22, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian