FAQ Page & Help Center Pro , 158 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
February 10, 2022

Easy to use, simple and awesome. Works great with Debut theme
A lot of freedom to edit your faq page (pictures, url, etc.)

Heaven Comfy
Hungary
Time spent using app: 7 months
DDSHOP APPS replied February 10, 2022

Hi,

This is Briant from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards
Brian

February 10, 2022

Very easy to use app. Why aren't they all so simple. Sufficiently many setting options for me. Many thanks to the developers.

DTF-Affen
Germany
Time spent using app: About 2 hours
DDSHOP APPS replied February 10, 2022

Hi,

This is Briant from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards
Brian

February 10, 2022

This app is very useful and free, it helped me solve the problem of sorting and searching the FAQ page, Recommend.

Ollny
United States
Time spent using app: About 4 hours
DDSHOP APPS replied February 10, 2022

Hi,

Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Briant

Edited February 9, 2022

Do not use this app! It completely broke my entire store rendering it useless until a web developer can assist me with fixing it. Whatever this app wrote into the theme code has caused a nightmare of problems. Also, all of the positive reviews you are reading here are fake and are only posted in exchange for them to supposedly remove the copyright text from the page it creates. Absolutely terrible.

Wolf In Winter
Canada
Time spent using app: 1 day
DDSHOP APPS replied February 9, 2022

Dear Sir/Madam,

I am Briant - DDSHOP Manager.
We are extremely sorry for the bad experience with our app.
As for your problem, it's probably a JS or CSS conflict with your theme, and this happens sometimes and is hard to avoid for a theme-heavy app.
We've fixed a lot of related problems like yours but unfortunately you didn't get in touch with us in time so we could serve you better.
I hope you can reinstall our app and we are more than happy to help you with any problems.

Once again sorry for your experience with our app.
Thank you for your time.

Kind regards,
Briant | DDSHOP Manager

February 9, 2022

The app has excellent customization options. Easy and straightforward to use. Looks great on the FAQ page of my store.

GuideGoat
Germany
Time spent using app: About 1 month
DDSHOP APPS replied February 9, 2022

Hi,

This is Briant from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards
Briant

February 9, 2022

Werkt perfect en is ook nog eens gratis. Bedankt voor mij werkt het goed. Zou misschien wel meer aan de styling willen doen.

cohoso
Netherlands
Time spent using app: 13 days
DDSHOP APPS replied February 9, 2022

Hi,

This is Kane from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards
Kane

February 9, 2022

I think that this is a great app! Very useful and simple to use! I love it and I recommend it to anyone who wants a simple but customizable FAQ

LaCreme Milano Store
Italy
Time spent using app: About 4 hours
DDSHOP APPS replied February 9, 2022

Hi,

This is Smith from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards
Smith

February 9, 2022

I love how easy it was to integrate this app into my website to display my frequently asked questions in an accordion style. It is completely customisable and makes my website much more professional and user friendly.

Absolute Tea
Australia
Time spent using app: 4 days
DDSHOP APPS replied February 9, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

February 9, 2022

Great app, fast support. I recommend this app to everyone who wants faq page in their store, they have clean and good looking options.

FUNDORA
Israel
Time spent using app: 2 months
DDSHOP APPS replied February 9, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

February 9, 2022

This app is very easy to use and fully functional. Most importantly, their service is awesome as well.

binicareoralcare
United States
Time spent using app: 6 months
DDSHOP APPS replied February 9, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,