Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and smooth operation. They appreciate the variety of templates and customization options for a professional FAQ page. The app is praised for its affordability and value, even in the free version. Merchants value the ability to add FAQs to product descriptions, enhancing customer experience. The support team is noted for their prompt and efficient problem-solving. The app is also recognized for its quick installation process.

Edited July 28, 2021

This app is the best out of all the other FAQs out there because it is very straightforward to use and to top it all of, it is free. Expanding even more, the customer service is amazing

Empire Book Store
Philippines
Almost 2 years using the app
DDSHOP APPS replied August 23, 2021

Thank you for using our FAQ app and giving it a great review. Your review will give us more motivation to grow.

Best regards,

January 31, 2022

The app is easy to use and helpful and provide lots themes for FAQs. Also, the outcome on website looks great. Thanks for that!

planuj.si
Czechia
Almost 2 years using the app
DDSHOP APPS replied February 1, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

November 17, 2021

I love this app! I have used it to add helpful additional text to my product description pages. Now my pages look neat, engaging and easily readable, with key questions answered in drop downs (for those who need additional info). Super helpful support with very speedy responses. Highly recommend!

Vivo Bodywear
New Zealand
Almost 2 years using the app
DDSHOP APPS replied November 17, 2021

Thank you for using our app and giving us valuable review. If you need any further assistance, do not hesitate to contact us

Regards,

Edited November 16, 2023

A little issue where the FAQ was not updating was fix within mins of asking. Thanks heaps!

Little Difference
New Zealand
Almost 2 years using the app
DDSHOP APPS replied January 18, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 6, 2022

Very simple to set up, it has a variety of page options, you can easily set it up. The customer service is very good.

SISIGAD
United States
Almost 2 years using the app
DDSHOP APPS replied January 6, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

Edited December 19, 2021

It's a great app and really easy to setup and use! Makes my FAQ page look infinitely cleaner and more professional. There was confusion on my part about the pricing, but the developer responded really quickly to my issue. The main things you could need are free, with charges for additional services which is perfectly fine. Definitely recommend.

Your Pet Canvas
United Kingdom
Almost 2 years using the app
February 10, 2022

This app is very useful and free, it helped me solve the problem of sorting and searching the FAQ page, Recommend.

Ollny
United States
Almost 2 years using the app
DDSHOP APPS replied February 10, 2022

Hi,

Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Briant

Edited December 12, 2023

The app works great! The service reps answer emails promptly to help you in any way you need. I highly recommend this app.

Best Appliance Skins
United States
Over 1 year using the app
DDSHOP APPS replied April 18, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

November 19, 2021

Loved using this app - only app that you need for FAQ - great support - excellent quick support on their live chat - Well done team!

Greecart Store
India
Over 1 year using the app
January 21, 2022

Love the ease of use with this app. Such a life saver! Now I can simply use this app and get hundreds of FAQs typed out in no time at all!! Thank you for making such an amazing app! I will be telling my buddies about it for their stores.

Boston Print Co.
United States
Over 1 year using the app
DDSHOP APPS replied January 21, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,