DDSHOP FAQ Page

DDSHOP FAQ Page

Reviews (264)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which allows for quick integration and customization to match store branding. The responsive customer support is noted for efficiently resolving issues. The app helps organize FAQs, reducing customer inquiries and potentially improving SEO. Despite being free, it offers professional-grade features without branding, making it suitable for use across multiple Shopify sites.

September 18, 2024

The app responded quickly to our request. It's easy to use and I highly recommend it.

MatchaJP
Japan
2 days using the app
DDSHOP APPS replied September 20, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free ...

April 12, 2024

What are you looking for? A quality FAQ app that's easy to install, easy to use and backed by amazing customer service, ohhh, and FREEEEEEEE? Well, I feel terrible about the free part because this app gives our company so much value. So, install it! Have any questions, reach out to the developer, they reply quickly and go above and beyond. Thanks again! :-)

Gainsville
Australia
About 23 hours using the app
DDSHOP APPS replied April 13, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free ...

September 20, 2024

Really GOOD app. Easy setup up.

Bottles Up!
Chile
1 day using the app
DDSHOP APPS replied September 21, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free ...

Edited July 9, 2024

Update - Was contacted by support very soon after leaving the below review whom provided a one click fix which I can confirm corrected the issue and was very easy to do ourselves. They also removed the branding for the inconvenience. For a free app its great, I'd suggest just flagging this potential issue and it's quick fix upon installation instructions to users to avoid any issues

App stopped ...

Cartel Flowers
Australia
5 days using the app
DDSHOP APPS replied July 18, 2024

Thank you for using the app and leaving a very helpful review!

Because this is an interface-related application, conflicts between the theme and the app may still occur. That ...

October 11, 2024

tres reactif, je recommande , application simple a utiliser

Zilboo
France
1 day using the app
DDSHOP APPS replied October 15, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free ...

July 2, 2024

This is a great app to build and manage your preview. We are really shocked to see all the themes and options are provided free and that too with the quality of paid apps, thank you DDSHOP team

Jugnista
India
About 12 hours using the app
DDSHOP APPS replied July 3, 2024

Thank you so much for the great review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free ...

June 18, 2024

Really easy to set up and great customer service whenever we had a question.

King Soba UK
United Kingdom
13 days using the app
DDSHOP APPS replied June 19, 2024

Thank you so much for the great review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free ...

July 12, 2024

The app is working beautifully and is very easy to set up and use. I much prefer this to the stock standard faq's page because this app allows the customer to search and find a question already answered rather than creating a new question.

Worm Solutions
Australia
About 7 hours using the app
DDSHOP APPS replied July 13, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free ...

May 19, 2024

this app is excellent for creating and managing an FAQ page on your Shopify store. It is easy to install, intuitive, and customizable, enhancing the customer experience by providing quick and accessible answers. Ideal for reducing support load and increasing customer satisfaction.

Bandi
Spain
About 17 hours using the app
DDSHOP APPS replied May 20, 2024

Thank you so much for the great review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free ...

August 21, 2024

It's incredibly fantastic, I swear. It's the best product I’ve ever used! The features are very convenient, and it’s so easy to use. Plus, any issues I’ve had were promptly addressed via email. It’s just amazing!

My Store
China
About 3 hours using the app
DDSHOP APPS replied August 22, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free ...