Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and smooth operation. They appreciate the variety of templates and customization options for a professional FAQ page. The app is praised for its affordability and value, even in the free version. Merchants value the ability to add FAQs to product descriptions, enhancing customer experience. The support team is noted for their prompt and efficient problem-solving. The app is also recognized for its quick installation process.

January 23, 2022

Excellent app! Easy to use, and offers numerous customization options for the FAQ text and pages. Customer service was also very prompt and easy to communicate with. Would highly recommend to fellow entrepreneurs!

Regal Delights
United States
Over 1 year using the app
DDSHOP APPS replied January 23, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

February 10, 2022

Very easy to use app. Why aren't they all so simple. Sufficiently many setting options for me. Many thanks to the developers.

DTF-Affen
Germany
Over 1 year using the app
DDSHOP APPS replied February 10, 2022

Hi,

This is Briant from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards
Brian

February 1, 2022

Amazing app. Looks very professional perfect for my store and the help from support is amazing. Would definitely recommend

Professor Vapes
United Kingdom
Over 1 year using the app
DDSHOP APPS replied February 1, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 27, 2022

One of the best apps in my store. Comes with a lot of templates and have no issues finding one that matches my store. Offers customization to brand my FAQ page. Plus, a huge range of icon selection, providing a unique touch to the overall aesthetic. Highly recommended!

Casing Studio
Malaysia
Over 1 year using the app
DDSHOP APPS replied January 28, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

July 25, 2021

Great app and very helpful support team! They responded to my request on a Saturday afternoon and by Sunday it was done.

SWISS FX CBD
Germany
Over 1 year using the app
DDSHOP APPS replied August 23, 2021

Thank you for the great review! You are such a good customer. If you need any further assistance, do not hesitate to contact us

Best regards,

January 26, 2022

We've been looking into having a FAQs page that cascades into bars for easier use but most of these apps are paid or extremely limiting with their free plain. After searching for so long, we finally found a perfect match! This app doesn't disappoint and it's very easy to use. Furthermore when we encountered a technical difficult where the FAQ page wasn't showing up on our page because of the coding with our custom theme, their support team has been extremely helpful and kind with solving the tech issue for us. Absolutely A+ team and A++ app. Highly recommend!

MaximalPower
United States
Over 1 year using the app
DDSHOP APPS replied January 26, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

February 9, 2022

I think that this is a great app! Very useful and simple to use! I love it and I recommend it to anyone who wants a simple but customizable FAQ

LaCreme Milano Store
Italy
Over 1 year using the app
DDSHOP APPS replied February 9, 2022

Hi,

This is Smith from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards
Smith

Edited July 23, 2021

Nice app, it's free, and pro versions as well. The new templates look nice :), looking forward to using this app.

NotOnlyPolo
Canada
Over 1 year using the app
DDSHOP APPS replied August 23, 2021

Thank you for the great review! You are such a good customer. If you need any further assistance, do not hesitate to contact us

Best regards,

Edited January 24, 2022

The support team has been prompt in responding and fixed the issues we had with the app regarding the scrolling, translation page, etc. So far, the app fits right in to the theme of our store and the design options are good.

Mensdoor.com
United Arab Emirates
About 1 year using the app
DDSHOP APPS replied January 24, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

Edited November 25, 2021

I am delighted. My problem was solved in only 3 days. I tried several times and in different ways to display the FAQ Page, but without a doubt there was an error that I never knew what it was, as I am new to this. One day I wake up and check my Email. I had a message saying that my problem was solved. I couldn't believe it, but I went to check and it was. It was all set up and no errors. I don't know how they did it but I'm satisfied now.
Already my FAQ page looks correct and perfect. Thanks to the team. I am very happy

Orgacont
Germany
About 1 year using the app