D: FAQ Page ‑ Product FAQs

D: FAQ Page ‑ Product FAQs

Reviews (243)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly FAQ organization, which enhances the shopping experience by making information easily accessible and reducing support queries. It is noted for its ease of setup and customization options, including the ability to add FAQs to product pages, benefiting SEO. The app features a variety of templates and CSS customization, with a clean and intuitive interface. Customer support is described as responsive and helpful, even for those on free plans, contributing significantly to merchant satisfaction.

August 13, 2024

Perfeito

Minimal Store
Portugal
18 days using the app
DDSHOP APPS replied August 14, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

January 18, 2024

Even we don't have a subscription, the support is the best you will effer see. They reply very fast and in our case solved the "problem" in no time. We use this app on both our shopify stores and can recommend it to everyone. Great app/ Great support!

Scovvii Professionele Overschoenen
Netherlands
5 months using the app
DDSHOP APPS replied January 24, 2024

Hi,

Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

July 31, 2024

Tres bonne appli, bien faite, je recommande

GOOROO CONTROLLERS
France
About 1 month using the app
DDSHOP APPS replied August 1, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDshop App Team

June 21, 2024

Fast support

BOULDERBALL
Italy
3 days using the app
DDSHOP APPS replied June 22, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,

February 28, 2024

FAG page is really intuitive and easy to setup. Had a minor issue, reached out for help, and they were very prompt with fixing the problem. Was super helpful!

LUXFIT Premium Protein Bars
United States
About 2 months using the app
DDSHOP APPS replied February 29, 2024

Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

March 20, 2024

Love this app! It’s been great to organize my FAQ page and their support has been very helpful thus far.

Marz Wellness
United States
About 2 months using the app
DDSHOP APPS replied March 22, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,

April 12, 2024

What are you looking for? A quality FAQ app that's easy to install, easy to use and backed by amazing customer service, ohhh, and FREEEEEEEE? Well, I feel terrible about the free part because this app gives our company so much value. So, install it! Have any questions, reach out to the developer, they reply quickly and go above and beyond. Thanks again! :-)

Gainsville
Australia
About 23 hours using the app
DDSHOP APPS replied April 13, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

May 28, 2024

After activating the app, all the images in my store are not displaying on the web page.

doqoshop
United States
About 1 hour using the app
DDSHOP APPS replied May 29, 2024

Hi,

We are very sorry for the problem you encountered. You did not contact us for help. There may be a conflict between the theme and the app and the way to handle this conflict is very simple.

Our application is free, if you still want to experience the application, please contact us via email: ddshopapps@gmail.com, we will create a FAQ page for you as desired.

Regards,

May 2, 2024

Intuitive and easy to use, very friendly and swift customer contact. Would recommend, 5 stars!

MENDO
Netherlands
About 22 hours using the app
DDSHOP APPS replied May 3, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,

September 13, 2024

very good

Izann Azugan
France
1 minute using the app
DDSHOP APPS replied September 14, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team