D: FAQ Page ‑ Product FAQs

D: FAQ Page ‑ Product FAQs

Reviews (253)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly FAQ interface that enhances the shopping experience by reducing support load and increasing customer satisfaction. It offers extensive customization options, easy setup, and smooth performance. The app is free, making it ideal for small businesses, and is praised for responsive and efficient support services. Merchants value its ability to improve customer service and website functionality.

November 9, 2024

Buono

KameHub
Italy
15 days using the app
DDSHOP APPS replied November 10, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

November 15, 2024

Really good app for a fast Faq integration.
Click & play, you install it, you run it.

Géo'Art
France
DDSHOP APPS replied November 16, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

May 16, 2024

Super easy to set up and so many options. Tech support is fast to respond to questions and offer great advice.

Dickson Brothers
United States
2 months using the app
DDSHOP APPS replied May 18, 2024

Thank you so much for the great review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,

May 13, 2024

Very happy with this app! Exactly what I was looking for. Had some trouble enabling the app but it was fixed within a day after reaching out. Thank you!

LoeLoe Creations
Netherlands
7 days using the app
DDSHOP APPS replied May 14, 2024

Thank you so much for the great review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

July 5, 2024

Service client et application au top.

O'éclats
France
10 days using the app
DDSHOP APPS replied July 6, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,

July 5, 2024

Easy to use with quick support.

Fusion Gyms
United States
About 18 hours using the app
DDSHOP APPS replied July 6, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,

April 9, 2024

App works well, its free, has categories and is easy to add, remove and edit questions and answers. Small misunderstanding on our side setting up the FAQ page but the app support answered immediately, made the changes on our end for us and fixed the Problem within minutes. Highly reccommend

Metusalem Biolabs
United Kingdom
11 days using the app
DDSHOP APPS replied April 10, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

January 18, 2024

Even we don't have a subscription, the support is the best you will effer see. They reply very fast and in our case solved the "problem" in no time. We use this app on both our shopify stores and can recommend it to everyone. Great app/ Great support!

Scovvii Professionele Overschoenen
Netherlands
5 months using the app
DDSHOP APPS replied January 24, 2024

Hi,

Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

May 31, 2024

Thanks for customer care :) Really they are interested

hydropurelife.co
United States
4 months using the app
DDSHOP APPS replied June 1, 2024

Thank you so much for the great review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,

August 13, 2024

Perfeito

Minimal Store
Portugal
18 days using the app
DDSHOP APPS replied August 14, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team