D: FAQ Page ‑ Product FAQs

D: FAQ Page ‑ Product FAQs

Reviews (233)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer experience and reducing support queries with its easy-to-access FAQ section. It's praised for improving SEO and aligning with brand aesthetics through customizable templates and styles. The app is noted for its user-friendly setup, reliable performance, and seamless Shopify integration. Merchants also appreciate the efficient and responsive customer support, even highlighting its value compared to paid alternatives.

January 3, 2022

We recently set up our FAQ with this app, and although we encountered a scrolling problem with the accordion style, the support team was quick to help us and fix the problem! Thanks so much.

AVerMedia Technologies Inc.
United States
26 days using the app
DDSHOP APPS replied January 3, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 21, 2022

This app is perfect for building an FAQ page for customers to receive additional info about the product line.

Campaign Beautiful™
United States
25 days using the app
DDSHOP APPS replied January 21, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 26, 2022

I'm using this app and is very easy and simple to navigate from day one is being great, their customer support is very good!! I definitely recommend it to anyone looking to have a smart FAQs app.

Velin Fashion, LLC
United States
22 days using the app
DDSHOP APPS replied January 27, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

February 10, 2022

What a great FAQ app! It's so easy to use and works great! It has many different templates to choose from to make your store also! Exactly what I was looking for!

XL Arcade
United States
21 days using the app
DDSHOP APPS replied February 10, 2022

Hi,

This is Briant from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards
Brian

February 27, 2022

This is a really good app. There is so many options of choosing your layout to match any aesthetic you want. I recommend to anyone looking to make a simple and effective FAQ page

RCHIVE.CA
Canada
20 days using the app
DDSHOP APPS replied February 27, 2022

Hi,

This is Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

January 27, 2022

Awesome app with professional support! Great functionality, a lot of customization, and all for free! Totally recommend.

What Lo Wants
United States
20 days using the app
DDSHOP APPS replied January 27, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

Edited February 23, 2022

I have added this one and definitely loves their app! would be updating my review hopefully to add more of my experience regarding this one but so far everything is good and glad that I have installed it :)

Homey Themes
Philippines
20 days using the app
DDSHOP APPS replied February 21, 2022

Hi,

This is Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

February 7, 2022

i recommend this app 100% . very useful and it's free. the customer support is good and i really appreciate

EpelCare
France
16 days using the app
DDSHOP APPS replied February 7, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 15, 2022

Den här appen är helt klart bästa alternativet. Snygg design och enkel funktion! fungerar helt perfekt för mina och dina ändamål.

Uniqué
Sweden
16 days using the app
DDSHOP APPS replied January 16, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 26, 2022

I enjoy using this app in every way and the customer service is excellent. It is so easy to use and I can fully focus on content creation.
And it's free :-)

Erlinghagen Design
Hong Kong SAR
15 days using the app
DDSHOP APPS replied January 26, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,