Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and smooth operation. They appreciate the variety of templates and customization options for a professional FAQ page. The app is praised for its affordability and value, even in the free version. Merchants value the ability to add FAQs to product descriptions, enhancing customer experience. The support team is noted for their prompt and efficient problem-solving. The app is also recognized for its quick installation process.

January 12, 2022

It is a good app and very convenient. Very good app with good templates, easy to use and very affordable. The support also helped me customize it so it was easy, thank!

mocollsale
China
9 months using the app
DDSHOP APPS replied January 12, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 21, 2022

So far this is exactly what we've been looking for, the app does as advertised and best of all - it's free. It gives you the freedom to also place the FAQ's on different pages which is amazing, customisation is relatively easy if you have some knowledge of CSS which is is also a big plus! Thanks

Migo
Netherlands
9 months using the app
DDSHOP APPS replied January 21, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

April 14, 2022

I'm really pleased with this app. There are a bunch of different layouts to choose from and it sits in really nicely with my website and theme design. The team was really helpful with my questions and quick to respond.

Lusid
Australia
8 months using the app
DDSHOP APPS replied April 14, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

February 8, 2022

Great option for your store if you need an FAQ page. Check them out as an option when you're looking through the different free FAQ options.

Omega Function
United States
8 months using the app
DDSHOP APPS replied February 8, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

February 10, 2022

Easy to use, simple and awesome. Works great with Debut theme
A lot of freedom to edit your faq page (pictures, url, etc.)

Heaven Comfy
Hungary
7 months using the app
DDSHOP APPS replied February 10, 2022

Hi,

This is Briant from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards
Brian

February 4, 2022

I used this app to do a FAQs, it is really simple to use and with a good style. I really recommend it

Steam Hair Care
Switzerland
7 months using the app
DDSHOP APPS replied February 4, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 17, 2022

It is a great application, very easy to create and manage with a totally spectacular and fast support.

Aqwamia
Colombia
7 months using the app
DDSHOP APPS replied January 17, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 17, 2022

Excellent application, worked flawlessly and the technical support is the best. Thé configuration is simple.

Manuela Echeverri
Colombia
7 months using the app
DDSHOP APPS replied January 18, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 25, 2022

The app is really easy to use, with a UI that even a dummy like me could work out. I needed a bit of help getting it to display in the browser, but Daniel was on it and fixed it within a few hours. Great app and great service - thanks guys!

storytellerresume
New Zealand
7 months using the app
DDSHOP APPS replied January 25, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 17, 2022

Je recommande fortement cette application gratuite ! Parfaite pour créer des FAQ pour votre boutique en ligne. Possibilité de personnaliser ses FAQs en toute simplicité.

LA COMPAGNIE DU COLLIER
France
6 months using the app
DDSHOP APPS replied January 17, 2022

Merci d'utiliser l'application et de nous soutenir beaucoup en laissant une excellente critique. Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter.

Meilleures salutations,