D: FAQ Page ‑ Product FAQs

D: FAQ Page ‑ Product FAQs

Reviews (253)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly FAQ interface that enhances the shopping experience by reducing support load and increasing customer satisfaction. It offers extensive customization options, easy setup, and smooth performance. The app is free, making it ideal for small businesses, and is praised for responsive and efficient support services. Merchants value its ability to improve customer service and website functionality.

February 15, 2024

Very good and quick technical support, fixed my issues and explained what I was doing wrong :-)

Brother Earth
United Kingdom
1 day using the app
DDSHOP APPS replied February 16, 2024

Hi,

Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

May 31, 2024

Magnifique application , équipe au top !

Keratin Place
France
About 1 hour using the app
DDSHOP APPS replied June 1, 2024

Merci beaucoup pour cette excellente critique.

Nous espérons que vous vivrez une bonne expérience avec notre équipe d'assistance et l'application FAQ DDSHOP.

Si vous avez des questions ou des préoccupations, n'hésitez pas à nous contacter via notre chat en direct ou par e-mail à ddshopapps@gmail.com, nous sommes toujours prêts à vous aider.

Cordialement,

April 7, 2024

fast response

APRIME 環保襪
Taiwan
3 days using the app
DDSHOP APPS replied April 9, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

May 20, 2024

Fantastic App, Highly recommended

DigiCycle
Australia
29 minutes using the app
DDSHOP APPS replied May 21, 2024

Thank you so much for the great review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
Show less

September 19, 2024

Excelente

Ampliplay
Spain
DDSHOP APPS replied September 20, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

July 30, 2021

After the other FAQ app was deleted, the team set me up with this one and got all of my info moved over. Max was super helpful and responsive. Customer service was fast. I highly recommend this app if you would like to put a FAQ page on your site!

The Genius Brand
United States
Over 2 years using the app
DDSHOP APPS replied August 23, 2021

Thank you for your great review for our FAQ app. It's great to have a customer like you. If you need any further assistance, do not hesitate to contact us

Regards,

March 21, 2022

Surely 5 stars deserving App! This is the best FAQ page builder App I have ever used. very convenient and easy to set up. and we have never faced any kind of error.

DHRUVCART LIMITED
United Kingdom
Over 2 years using the app
DDSHOP APPS replied March 21, 2022

Hi,

This is Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

February 11, 2022

I finally found the way to easily make combos in my webshop. Great app and very good support. A bit expensive for me at this point, but sure worth the try.

Tapafina
Belgium
Over 2 years using the app
DDSHOP APPS replied February 11, 2022

Hi,

This is Briant from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards
Brian

February 10, 2022

Great free app for setting up my FAQ page! Had some questions in the beginning. The support was great and they helped a lot.

NicotineToGo.com
United States
Over 2 years using the app
DDSHOP APPS replied February 10, 2022

Hi,

This is Briant from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards
Brian

January 10, 2022

This app is so helpful for any beginner who want to build FAQ page without any Shopify coding experiences. Recommend everyone to give try!

Style Rule
United States
Over 2 years using the app
DDSHOP APPS replied January 10, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,