Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and smooth operation. They appreciate the variety of templates and customization options for a professional FAQ page. The app is praised for its affordability and value, even in the free version. Merchants value the ability to add FAQs to product descriptions, enhancing customer experience. The support team is noted for their prompt and efficient problem-solving. The app is also recognized for its quick installation process.

January 17, 2022

Je recommande fortement cette application gratuite ! Parfaite pour créer des FAQ pour votre boutique en ligne. Possibilité de personnaliser ses FAQs en toute simplicité.

LA COMPAGNIE DU COLLIER
France
6 months using the app
DDSHOP APPS replied January 17, 2022

Merci d'utiliser l'application et de nous soutenir beaucoup en laissant une excellente critique. Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter.

Meilleures salutations,

February 9, 2022

This app is very easy to use and fully functional. Most importantly, their service is awesome as well.

binicareoralcare
United States
6 months using the app
DDSHOP APPS replied February 9, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

December 8, 2021

Awesome App. Very easy to use and the support is immediately available for any question you may have.

trendodeals.de
Germany
5 months using the app
June 24, 2022

Very helpfull and easy to use app. Also when you have problems their chat support is stunning and everything is solved in minutes. I highly recommend this app.

Trendsplant
Spain
5 months using the app
DDSHOP APPS replied June 24, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

January 15, 2022

Cool app, exactly what I was looking for. For me, it was important to be able to connect the FAQ to products as well.

artvion
Germany
5 months using the app
DDSHOP APPS replied January 16, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

Edited January 15, 2022

Cool app, exactly what I was looking for. For me it was important to be able to connect the FAQ to products as well.

inup
Germany
5 months using the app
DDSHOP APPS replied January 14, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 27, 2022

Great team, great e-mail support and very convenient. Definitely recommend this to any business owners.

YourPaw
Netherlands
5 months using the app
DDSHOP APPS replied January 27, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 13, 2022

I used DDshop FAQ app on my content store to answer customer questions. It looked great but I had issues with code on my homepage. After spending hours, I tried contacting support and voila! There he was. Daniel offered to solve the issue by helping me out of the way. Thanks a lot to the DDShopApps team. Keep rocking!

Hell Good Content
Pakistan
5 months using the app
DDSHOP APPS replied January 13, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 25, 2022

A simple but powerful app, with a lot of customization and good functionality. The support team answers quickly and professionally.

Pharah
United States
5 months using the app
DDSHOP APPS replied January 25, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

November 22, 2022

Brian was just amazing, the communication was great and finally got sorted. My store now has a professional FAQ page. Would highly recommend this app.

daisoldreams
Kenya
4 months using the app
DDSHOP APPS replied November 22, 2022

Hi,

Thank you so much for your review!

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,