DDSHOP FAQ Page

DDSHOP FAQ Page

Reviews (264)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which allows for quick integration and customization to match store branding. The responsive customer support is noted for efficiently resolving issues. The app helps organize FAQs, reducing customer inquiries and potentially improving SEO. Despite being free, it offers professional-grade features without branding, making it suitable for use across multiple Shopify sites.

January 4, 2024

great app and great customer service

Acu Seeds
United Kingdom
About 2 years using the app
DDSHOP APPS replied January 24, 2024

Hi,

Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to ...

May 31, 2024

Magnifique application , équipe au top !

Keratin Place
France
About 1 hour using the app
DDSHOP APPS replied June 1, 2024

Merci beaucoup pour cette excellente critique.

Nous espérons que vous vivrez une bonne expérience avec notre équipe d'assistance et l'application FAQ DDSHOP.

Si vous avez des ...

Edited November 16, 2023

A little issue where the FAQ was not updating was fix within mins of asking. Thanks heaps!

Little Difference
New Zealand
Almost 2 years using the app
DDSHOP APPS replied January 18, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

August 22, 2023

Perfect, exact what we need, easy to use.
The support is really great! They respond very fast and their help is great.

Overschoen-Kampioen | Overschoenen | Schoenhoesjes en Schoenovertrekken
Netherlands
Almost 2 years using the app
DDSHOP APPS replied August 23, 2023

Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to ...

Edited December 12, 2023

The app works great! The service reps answer emails promptly to help you in any way you need. I highly recommend this app.

Best Appliance Skins
United States
Over 1 year using the app
DDSHOP APPS replied April 18, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have ...

June 28, 2022

Great App, Awesome Customer support. 5 Stars! My recommendation. We tried many other FAQ app before. This one is the best!

NUTRILOVERS | #WissenWasDrinIst
Germany
12 months using the app
DDSHOP APPS replied June 28, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have ...

April 9, 2024

very quick support

VARON
China
10 months using the app
DDSHOP APPS replied April 10, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free ...

December 11, 2022

Very easy to use and supportive customer service. Brian has fixed my issue in a timely manner. Highly recommended.

Happi Stamp Co.
Australia
10 months using the app
DDSHOP APPS replied December 11, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have ...

April 27, 2022

Great app, easy to use. Perfect for displaying FAQs in an organized, appealing fashion. Quick, super helpful customer support also!

K9 Comfort Spray
United States
7 months using the app
DDSHOP APPS replied April 27, 2022

Hi,

Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to ...

May 20, 2024

Fantastic App, Highly recommended

DigiCycle
Australia
29 minutes using the app
DDSHOP APPS replied May 21, 2024

Thank you so much for the great review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free ...