D: FAQ Page ‑ Product FAQs

D: FAQ Page ‑ Product FAQs

Reviews (253)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly FAQ interface that enhances the shopping experience by reducing support load and increasing customer satisfaction. It offers extensive customization options, easy setup, and smooth performance. The app is free, making it ideal for small businesses, and is praised for responsive and efficient support services. Merchants value its ability to improve customer service and website functionality.

February 15, 2022

Appen är väldigt bra och jag hade den på flera sidor och väldigt fin designat fick alltid väldigt snabb hjälp från kundtjänsten, jag rekommenderar den verkligen.

Ebv butiken
Sweden
Almost 2 years using the app
DDSHOP APPS replied February 15, 2022

Hi,

This is Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

January 19, 2022

This app is very easy to use and is definitely helpful for new small business without having a steep learning curve. The functions provided are sufficient as well. Most importantly, it is free. Recommend!

odzzo
Singapore
Almost 2 years using the app
DDSHOP APPS replied January 19, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

Edited February 1, 2022

After looking into a lot of different apps for a FAQ page, I found this one. And it works perfectly so far. I hope it will keep working as it does. And hey: Even tho there are a lot of options, maybe we are lucky enough to get some design updates in the future. Fast support, great solutions and quality all over!

IN-Print Norge
Norway
Almost 2 years using the app
February 21, 2022

Great app! Makes FAQ pages easy to set up and the support team is amazing with their prompt and efficient help!

Peng Apparel
Australia
Almost 2 years using the app
DDSHOP APPS replied February 21, 2022

Hi,

This is Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

Edited July 28, 2021

This app is the best out of all the other FAQs out there because it is very straightforward to use and to top it all of, it is free. Expanding even more, the customer service is amazing

Empire Book Store
Philippines
Almost 2 years using the app
DDSHOP APPS replied August 23, 2021

Thank you for using our FAQ app and giving it a great review. Your review will give us more motivation to grow.

Best regards,

January 31, 2022

The app is easy to use and helpful and provide lots themes for FAQs. Also, the outcome on website looks great. Thanks for that!

planuj.si
Czechia
Almost 2 years using the app
DDSHOP APPS replied February 1, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

November 17, 2021

I love this app! I have used it to add helpful additional text to my product description pages. Now my pages look neat, engaging and easily readable, with key questions answered in drop downs (for those who need additional info). Super helpful support with very speedy responses. Highly recommend!

Vivo Bodywear
New Zealand
Almost 2 years using the app
DDSHOP APPS replied November 17, 2021

Thank you for using our app and giving us valuable review. If you need any further assistance, do not hesitate to contact us

Regards,

January 6, 2022

Very simple to set up, it has a variety of page options, you can easily set it up. The customer service is very good.

SISIGAD
United States
Almost 2 years using the app
DDSHOP APPS replied January 6, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

Edited November 16, 2023

A little issue where the FAQ was not updating was fix within mins of asking. Thanks heaps!

Little Difference
New Zealand
Almost 2 years using the app
DDSHOP APPS replied January 18, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

August 22, 2023

Perfect, exact what we need, easy to use.
The support is really great! They respond very fast and their help is great.

Overschoen-Kampioen | Overschoenen | Schoenhoesjes en Schoenovertrekken
Netherlands
Almost 2 years using the app
DDSHOP APPS replied August 23, 2023

Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,