DDSHOP FAQ Page

DDSHOP FAQ Page

Reviews (264)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly FAQ interface that enhances the shopping experience by quickly answering customer queries, thus reducing support load and improving SEO. It's easy to set up, customize, and manage FAQs with features like a search function. The app integrates smoothly with websites and maintains a professional look. Customer support is highlighted as excellent, providing fast and effective assistance even for merchants on the free plan.

Edited February 1, 2022

After looking into a lot of different apps for a FAQ page, I found this one. And it works perfectly so far. I hope it will keep working as it does. And hey: Even tho there are a lot of options, maybe we are lucky enough to get some design updates in the future. Fast support, great solutions and quality all over!

IN-Print Norge
Norway
About 1 month using the app
January 3, 2022

We recently set up our FAQ with this app, and although we encountered a scrolling problem with the accordion style, the support team was quick to help us and fix the problem! Thanks so much.

AVerMedia Technologies Inc.
United States
26 days using the app
DDSHOP APPS replied January 3, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

February 27, 2022

This is a really good app. There is so many options of choosing your layout to match any aesthetic you want. I recommend to anyone looking to make a simple and effective FAQ page

RCHIVE.CA
Canada
20 days using the app
DDSHOP APPS replied February 27, 2022

Hi,

This is Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you ...

November 17, 2021

I love this app! I have used it to add helpful additional text to my product description pages. Now my pages look neat, engaging and easily readable, with key questions answered in drop downs (for those who need additional info). Super helpful support with very speedy responses. Highly recommend!

Vivo Bodywear
New Zealand
20 days using the app
DDSHOP APPS replied November 17, 2021

Thank you for using our app and giving us valuable review. If you need any further assistance, do not hesitate to contact us

Regards,

January 27, 2022

Awesome app with professional support! Great functionality, a lot of customization, and all for free! Totally recommend.

What Lo Wants
United States
20 days using the app
DDSHOP APPS replied January 27, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

November 11, 2021

A very good app, nice theme and customization, responsive support. I highly recommend this FAQ app. It's FREEEEEEEEE

Litupgarden
United States
19 days using the app
DDSHOP APPS replied November 12, 2021

Thank you for using our app and giving us valuable review. If you need any further assistance, do not hesitate to contact us

Regards,

February 10, 2022

Fantastic customer service and were quick to respond to my enquiry to rectify the issue. Thank you very much!

Wok's For Dinner
United Kingdom
19 days using the app
DDSHOP APPS replied February 10, 2022

Hi,

This is Briant from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you ...

February 9, 2022

This app is very easy to use and fully functional. Most importantly, their service is awesome as well.

binicareoralcare
United States
16 days using the app
DDSHOP APPS replied February 9, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 26, 2022

I enjoy using this app in every way and the customer service is excellent. It is so easy to use and I can fully focus on content creation.
And it's free :-)

Erlinghagen Design
Hong Kong SAR
15 days using the app
DDSHOP APPS replied January 26, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 22, 2022

The Free FAQ Page & Help Center App does exactly what it says and is VERY easy to install and set up, and the page looks very clean and professional. The style for the FAQ pages can be easily customized from the pre-made templates. Plus... it's free!

KidKinobi Merch
United States
14 days using the app
DDSHOP APPS replied January 23, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,