D: FAQ Page ‑ Product FAQs
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (253)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly FAQ interface that enhances the shopping experience by reducing support load and increasing customer satisfaction. It offers extensive customization options, easy setup, and smooth performance. The app is free, making it ideal for small businesses, and is praised for responsive and efficient support services. Merchants value its ability to improve customer service and website functionality.
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I think that this is a great app! Very useful and simple to use! I love it and I recommend it to anyone who wants a simple but customizable FAQ
Hi,
This is Smith from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards
Smith
Nice app, it's free, and pro versions as well. The new templates look nice :), looking forward to using this app.
Thank you for the great review! You are such a good customer. If you need any further assistance, do not hesitate to contact us
Best regards,
Great support! Great app! This is what we need and been looking for. Two words can only describe it: SPOT ON!
Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
The support team has been prompt in responding and fixed the issues we had with the app regarding the scrolling, translation page, etc. So far, the app fits right in to the theme of our store and the design options are good.
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
I am delighted. My problem was solved in only 3 days. I tried several times and in different ways to display the FAQ Page, but without a doubt there was an error that I never knew what it was, as I am new to this. One day I wake up and check my Email. I had a message saying that my problem was solved. I couldn't believe it, but I went to check and it was. It was all set up and no errors. I don't know how they did it but I'm satisfied now.
Already my FAQ page looks correct and perfect. Thanks to the team. I am very happy
Easy to use and simple to set up. Handy little app with affordable pricing and a free plan. Good for stores that are just setting up.
Hi,
This is Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
Brian
The designs don’t look super clean, but it’s okay for a free app. You can choose from multiple designs, and colours, but only a few fonds are available
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
To be honest, this app is very useful! Solved my page layout problem! I love it so much! I will keep using it!
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
Very nice app does what it's supposed to do, smooth animation, many designs to choose from and you can customize color and font etc. AND IT'S FOR FREE!
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
Just started using the app and so far all great. The support was quick and solved any issues that occurred when setting up our FAQ's page. Hopefully will see it works well in a longer term as I still need to test few of the capabilities.
Hi,
I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,