D: FAQ Page ‑ Product FAQs
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (253)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly FAQ interface that enhances the shopping experience by reducing support load and increasing customer satisfaction. It offers extensive customization options, easy setup, and smooth performance. The app is free, making it ideal for small businesses, and is praised for responsive and efficient support services. Merchants value its ability to improve customer service and website functionality.
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I use this app for my support pages. Its versatility allows me to create individualized pages for my products. When I need assistance, the support team answers my questions right away with concrete resolutions. I recommend this app!
This app is easy to use and set up, and the customer service is super quick and helpful! All in all, I would recommend it to others.
Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
Super easy to set up and customize. And the app owner is responsive and honest when assisting with my concerns. Most importantly, it's FREE. One app and all you need is right there! Highly recommend it for any starter!
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
Very responsive support. They went above and beyond to solve some issues. I would recommend them for sure.
Thank you for your great review. It's great to have a customer like you. If you need any further assistance, do not hesitate to contact us
Regards,
Very easy to use and supportive customer service. Brian has fixed my issue in a timely manner. Highly recommended.
Hi,
I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
It is easy to use and has free plan for new users. That is really nice and worth trying it. By the way, the customer service is really nice. Thank you so much!
Fantastic customer service and were quick to respond to my enquiry to rectify the issue. Thank you very much!
Hi,
This is Briant from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards
Brian
It is a good app and very convenient. Very good app with good templates, easy to use and very affordable. The support also helped me customize it so it was easy, thank!
Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.
Best regards,
So far this is exactly what we've been looking for, the app does as advertised and best of all - it's free. It gives you the freedom to also place the FAQ's on different pages which is amazing, customisation is relatively easy if you have some knowledge of CSS which is is also a big plus! Thanks
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
I'm really pleased with this app. There are a bunch of different layouts to choose from and it sits in really nicely with my website and theme design. The team was really helpful with my questions and quick to respond.
Hi,
I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
Brian