D: FAQ Page ‑ Product FAQs

D: FAQ Page ‑ Product FAQs

Reviews (253)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly FAQ interface that enhances the shopping experience by reducing support load and increasing customer satisfaction. It offers extensive customization options, easy setup, and smooth performance. The app is free, making it ideal for small businesses, and is praised for responsive and efficient support services. Merchants value its ability to improve customer service and website functionality.

August 26, 2024

Amazing product and even more amazing support. For a free product. This is the kind of support and performance I'd expect for a high end plugin. Would give 10 stars if I could.

Just Chill Gummies
United States
4 days using the app
DDSHOP APPS replied August 27, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

October 11, 2024

Amazing app. One of the best. And FREE! Also Super great support team - fixed my issues very fast. A+++ Thank you Duke!

Furrevermates
Latvia
2 days using the app
DDSHOP APPS replied October 15, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

November 15, 2024

Very helpful and easy to use. Does what it says

My Store
United States
9 days using the app
DDSHOP APPS replied November 17, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

August 14, 2024

Easy to set up, figure out and use, a few different options for styles & some minor customization options.
Customer service responded immediately when I had a question.

Fresh Headies Internet Sales Ltd (Bubble Bags)
Canada
4 days using the app
DDSHOP APPS replied August 15, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

November 15, 2024

Amazing app. Very easy to use and a great customer service. Highly recommended

Carmel Digital Solutions
United States
3 days using the app
DDSHOP APPS replied November 16, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

October 9, 2024

Great app, easy to use and fast customer service.

Bella Dura®
France
9 days using the app
DDSHOP APPS replied October 10, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

July 15, 2024

Easy and quick to respond to any queries - would recommend!! Customer support is fantastic. Super easy to use and customise the way you want

The Tiny Chonk
United Kingdom
7 months using the app
DDSHOP APPS replied July 16, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,

September 26, 2024

Easy to setup and very fast support when I had questions!

Pizzakit.se
Sweden
3 days using the app
DDSHOP APPS replied September 27, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

September 26, 2024

Great customer service. Helped me fix my frequently asked questions page!

TuneToyz
United States
1 day using the app
DDSHOP APPS replied September 28, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

August 5, 2024

Beautiful app, very easy to install and design the way you like (some css-adjustments needed, but nothing I couldn't accomplish with my little css knowledge)
Also the support helped me very quickly with enabling the english translation on my websgop!

Kinky-shoes
Netherlands
1 day using the app
DDSHOP APPS replied August 6, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDshop App Team