D: FAQ Page ‑ Product FAQs
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (240)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its ability to enhance customer experience with easily accessible FAQs, reducing support load and increasing satisfaction. It's especially popular among small businesses due to its cost-free nature. The app features easy installation, user-friendly customization including CSS, and simple management of FAQ categories and questions. It can be integrated across various store pages, offering design flexibility without affecting store performance. The customer support is noted for being responsive and proactive, efficiently resolving issues for all merchants.
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I am delighted. My problem was solved in only 3 days. I tried several times and in different ways to display the FAQ Page, but without a doubt there was an error that I never knew what it was, as I am new to this. One day I wake up and check my Email. I had a message saying that my problem was solved. I couldn't believe it, but I went to check and it was. It was all set up and no errors. I don't know how they did it but I'm satisfied now.
Already my FAQ page looks correct and perfect. Thanks to the team. I am very happy
Easy to use and simple to set up. Handy little app with affordable pricing and a free plan. Good for stores that are just setting up.
Hi,
This is Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
Brian
The designs don’t look super clean, but it’s okay for a free app. You can choose from multiple designs, and colours, but only a few fonds are available
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
To be honest, this app is very useful! Solved my page layout problem! I love it so much! I will keep using it!
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
Very nice app does what it's supposed to do, smooth animation, many designs to choose from and you can customize color and font etc. AND IT'S FOR FREE!
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
Just started using the app and so far all great. The support was quick and solved any issues that occurred when setting up our FAQ's page. Hopefully will see it works well in a longer term as I still need to test few of the capabilities.
Hi,
I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
I use this app for my support pages. Its versatility allows me to create individualized pages for my products. When I need assistance, the support team answers my questions right away with concrete resolutions. I recommend this app!
This app is easy to use and set up, and the customer service is super quick and helpful! All in all, I would recommend it to others.
Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
Super easy to set up and customize. And the app owner is responsive and honest when assisting with my concerns. Most importantly, it's FREE. One app and all you need is right there! Highly recommend it for any starter!
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
Very responsive support. They went above and beyond to solve some issues. I would recommend them for sure.
Thank you for your great review. It's great to have a customer like you. If you need any further assistance, do not hesitate to contact us
Regards,