D: FAQ Page ‑ Product FAQs
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (240)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its ability to enhance customer experience with easily accessible FAQs, reducing support load and increasing satisfaction. It's especially popular among small businesses due to its cost-free nature. The app features easy installation, user-friendly customization including CSS, and simple management of FAQ categories and questions. It can be integrated across various store pages, offering design flexibility without affecting store performance. The customer support is noted for being responsive and proactive, efficiently resolving issues for all merchants.
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Very easy to use and supportive customer service. Brian has fixed my issue in a timely manner. Highly recommended.
Hi,
I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
It is easy to use and has free plan for new users. That is really nice and worth trying it. By the way, the customer service is really nice. Thank you so much!
Fantastic customer service and were quick to respond to my enquiry to rectify the issue. Thank you very much!
Hi,
This is Briant from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards
Brian
It is a good app and very convenient. Very good app with good templates, easy to use and very affordable. The support also helped me customize it so it was easy, thank!
Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.
Best regards,
So far this is exactly what we've been looking for, the app does as advertised and best of all - it's free. It gives you the freedom to also place the FAQ's on different pages which is amazing, customisation is relatively easy if you have some knowledge of CSS which is is also a big plus! Thanks
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
I'm really pleased with this app. There are a bunch of different layouts to choose from and it sits in really nicely with my website and theme design. The team was really helpful with my questions and quick to respond.
Hi,
I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
Brian
Great option for your store if you need an FAQ page. Check them out as an option when you're looking through the different free FAQ options.
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
Easy to use, simple and awesome. Works great with Debut theme
A lot of freedom to edit your faq page (pictures, url, etc.)
Hi,
This is Briant from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards
Brian
I used this app to do a FAQs, it is really simple to use and with a good style. I really recommend it
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
It is a great application, very easy to create and manage with a totally spectacular and fast support.
Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.
Best regards,