D: FAQ Page ‑ Product FAQs

D: FAQ Page ‑ Product FAQs

Reviews (233)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer experience and reducing support queries with its easy-to-access FAQ section. It's praised for improving SEO and aligning with brand aesthetics through customizable templates and styles. The app is noted for its user-friendly setup, reliable performance, and seamless Shopify integration. Merchants also appreciate the efficient and responsive customer support, even highlighting its value compared to paid alternatives.

Edited January 15, 2022

Cool app, exactly what I was looking for. For me it was important to be able to connect the FAQ to products as well.

inup
Germany
5 months using the app
DDSHOP APPS replied January 14, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 27, 2022

Great team, great e-mail support and very convenient. Definitely recommend this to any business owners.

YourPaw
Netherlands
5 months using the app
DDSHOP APPS replied January 27, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 13, 2022

I used DDshop FAQ app on my content store to answer customer questions. It looked great but I had issues with code on my homepage. After spending hours, I tried contacting support and voila! There he was. Daniel offered to solve the issue by helping me out of the way. Thanks a lot to the DDShopApps team. Keep rocking!

Hell Good Content
Pakistan
5 months using the app
DDSHOP APPS replied January 13, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 25, 2022

A simple but powerful app, with a lot of customization and good functionality. The support team answers quickly and professionally.

Pharah
United States
5 months using the app
DDSHOP APPS replied January 25, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

November 22, 2022

Brian was just amazing, the communication was great and finally got sorted. My store now has a professional FAQ page. Would highly recommend this app.

daisoldreams
Kenya
4 months using the app
DDSHOP APPS replied November 22, 2022

Hi,

Thank you so much for your review!

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

Edited November 23, 2023

I had a great experience with APPSDDSHOP! Dealing with a Shopify store issue, their support was incredibly prompt and efficient, resolving my issue swiftly. Highly recommended!

Leela Institute of Professional Studies
India
4 months using the app
DDSHOP APPS replied October 24, 2023

Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

January 29, 2022

I used this app to help put an accordion menu together for my FAQ page. Before using this app, I simply had all of my FAQs listed out. This made it difficult for the customer to focus on one item. Thanks to this app for providing a free alternative to being able to organize my FAQ page!

SLICED
United States
4 months using the app
DDSHOP APPS replied January 30, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

November 11, 2021

A very good app, nice theme and customization, responsive support. I highly recommend this FAQ app. It's FREEEEEEEEE

Litupgarden
United States
4 months using the app
DDSHOP APPS replied November 12, 2021

Thank you for using our app and giving us valuable review. If you need any further assistance, do not hesitate to contact us

Regards,

August 16, 2023

Great app. Use it to provide a list of our services.

Support team have been great and really responsive.

Main Hair Gallery
United Kingdom
3 months using the app
DDSHOP APPS replied August 17, 2023

Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,

January 27, 2022

This app is BY FAR the best (and totally free!) solution for including FAQs in my website. I was surprised to see that it was completely free after comparing it with similar apps on the market. If you're just starting your online store, give this app a try and you'll see it's worth it!

Geschenk-Trends
Austria
3 months using the app
DDSHOP APPS replied January 27, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,