Reviews (197)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer experience with quick, accessible FAQ integration. It's user-friendly, versatile, and offers customization options for different pages. Many commend the support team's prompt and efficient service. The app is free with a pro version, making it affordable for small businesses. It's recommended for those seeking an easy FAQ solution for their store.

February 8, 2022

The application is phenomenal! Very easy to integrate and use, also very much satisfied with the UI. Recommended for all those who want to take integrate FAQ with ease in Shopify store.

SunJack
United States
8 days using the app
DDSHOP APPS replied February 8, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 27, 2022

We are currently using this app in our store. It's very good because of the large choice of template.

ElyrWatches
France
8 days using the app
DDSHOP APPS replied January 27, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 19, 2022

Very easy to use app. It has minimal functionalities and is exactly what we were looking for! Highly recommended!

Tikka N' Curry
United States
8 days using the app
DDSHOP APPS replied January 19, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 11, 2022

Just installed this FAQ app and seems to be great. Love the various layout options and very simple to use - really happy that i've found this!

Zest & Pep
United Kingdom
7 days using the app
DDSHOP APPS replied January 12, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

February 11, 2022

I finally found the way to easily make combos in my webshop. Great app and very good support. A bit expensive for me at this point, but sure worth the try.

Tapafina
Belgium
6 days using the app
DDSHOP APPS replied February 11, 2022

Hi,

This is Briant from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards
Brian

February 16, 2022

I am impressed by your good service. I am willing to use this app for the long term. Thanks for your support.

TheAnimeSupply
United States
6 days using the app
DDSHOP APPS replied February 16, 2022

Hi,

This is Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

August 31, 2021

Super helpful team who were easy to deal with and quick to get on to things. They even designed the page for us based on existing data from another developer which saved a lot of time

WilliamsWarn
New Zealand
5 days using the app
DDSHOP APPS replied August 31, 2021

Thank you for your great review for our FAQ app. It's great to have a customer like you. If you need any further assistance, do not hesitate to contact us

Regards,

August 11, 2021

Love this app! And amazing customer service.
My FAQ randomly disappeared because they did a update and they immediately got back to me and got my questions back up. Would strongly recommend this app.

ECDcustoms
United States
5 days using the app
DDSHOP APPS replied August 23, 2021

Thank you for using our app and giving us valuable review. If you need any further assistance, do not hesitate to contact us

Regards,

February 9, 2022

I love how easy it was to integrate this app into my website to display my frequently asked questions in an accordion style. It is completely customisable and makes my website much more professional and user friendly.

Absolute Tea
Australia
4 days using the app
DDSHOP APPS replied February 9, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 28, 2022

I love this app, it is really free and the only one i could find that let you sort the questions and categories. Also there is a lot of templates to chose, and again, no hiding costs. Thank you

CaliforniCanna
United States
4 days using the app
DDSHOP APPS replied January 29, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,