D: FAQ Page ‑ Product FAQs

D: FAQ Page ‑ Product FAQs

Reviews (253)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly FAQ interface that enhances the shopping experience by reducing support load and increasing customer satisfaction. It offers extensive customization options, easy setup, and smooth performance. The app is free, making it ideal for small businesses, and is praised for responsive and efficient support services. Merchants value its ability to improve customer service and website functionality.

February 15, 2022

Recommended. It looks very nice on the website and is easy to use and organize. Also they support you when you need.

Keep It Warmy
Spain
About 2 months using the app
DDSHOP APPS replied February 15, 2022

Hi,

This is Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

February 9, 2022

Great app, fast support. I recommend this app to everyone who wants faq page in their store, they have clean and good looking options.

FUNDORA
Israel
About 2 months using the app
DDSHOP APPS replied February 9, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

August 11, 2022

Great app and great support! There are a lot of other apps for this out there, but I'm really happy that I found this one after testing through 5 similar apps that all disappointed me

Premuno
Switzerland
About 2 months using the app
DDSHOP APPS replied August 11, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

January 17, 2022

When I first installed the app, the FAQ page wouldnt show the questions. I contacted support and they jumped on it straight away and had it fixed in no time. Thank you!

bedbuddies.com.au
Australia
About 2 months using the app
DDSHOP APPS replied January 17, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

December 13, 2021

this is one helpful app. satisfied with how it works. Its very easy to use and understandable. it's awesome!

Marlattos
Canada
About 2 months using the app
Edited January 28, 2022

We used this app to add FAQs to our Shopify. There are quite a few templates. It will be better if the developer's name is not shown on the page.

Invis Furniture
Singapore
About 2 months using the app
DDSHOP APPS replied January 28, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 25, 2022

I am using this app for a FAQ accordion on one of my pages on my website. It’s perfect for what I need, and very easy to set up. The customizing features make it easy to match you brand. So glad I found this app, so helpful!!!

khobe kakes
United States
About 2 months using the app
DDSHOP APPS replied January 25, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 24, 2022

As a newbie, I was looking for something free to start with, something that looked professional and easy to use. This app has all of that and more! Highly recommend.

Access Beauty Aesthetics
United Kingdom
About 1 month using the app
DDSHOP APPS replied January 25, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 27, 2022

the Technical Support greatly and in time, very good to use. Good to use it. and this is a free app.

Fantasy Lingerie Store
China
About 1 month using the app
DDSHOP APPS replied January 27, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 27, 2022

I used this app to help me add FAQs to my website and it is one of the best apps I have on my store.

Intense Essence
Canada
About 1 month using the app
DDSHOP APPS replied January 27, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,