DDSHOP FAQ Page
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (167)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for creating a professional and organized FAQ section that enhances the shopping experience. It reduces support load and boosts SEO by providing quick answers. The app features easy setup, extensive customization, searchable FAQs, and various template styles. Merchants appreciate its smooth functionality and responsive customer support, making it a valuable addition to e-commerce platforms.
Refine
-
By rating
Excellent app! It made my FAQ page look simple and good on my website, and the free plan allowed for just enough to get me started. Love the app and would def keep it around.
Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.
Best Regards,
DDSHOP APPS Team
Beautiful app, very easy to install and design the way you like (some css-adjustments needed, but nothing I couldn't accomplish with my little css knowledge)
Also the support helped me very quickly with enabling the english translation on my websgop!
Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.
Best Regards,
DDshop App Team
Update - Was contacted by support very soon after leaving the below review whom provided a one click fix which I can confirm corrected the issue and was very easy to do ourselves. They also removed the branding for the inconvenience. For a free app its great, I'd suggest just flagging this potential issue and it's quick fix upon installation instructions to users to avoid any issues
App stopped every variant across our whole store from working correctly. Despite customers selecting a variant from the drop down it didnt change when added to cart which meant customers were being undercharged and we were dispatching incorrect items! Fixed immediately once removed - how this is allowed on the app store and showing the diamond and "built for shopify" below it in the app store is mind boggling.
Thank you for using the app and leaving a very helpful review!
Because this is an interface-related application, conflicts between the theme and the app may still occur. That's why we have an option in Settings to exclude this case. Unfortunately you didn't see it before contacting us.
We've added a conflict warning right on the first page of App admin as you recommended. Your recommendation is very helpful and we appreciate it.
We hope you can revise the review again in a more positive direction. If possible, please give the app another 1 star.
Thank you very much!!!!
Support at this company was excellent!
Very fast reply and clear instructions how to solve the issue!
Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.
Best Regards,
DDSHOP APPS Team
The app is working beautifully and is very easy to set up and use. I much prefer this to the stock standard faq's page because this app allows the customer to search and find a question already answered rather than creating a new question.
Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.
Best Regards,
I'm so thankful there are still free services and apps that consistently deliver. Customer service is also amazing!
Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.
Best Regards,
DDSHOP APPS Team
Customizing withing a few minutes. Thank you Brian!
Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.
Best Regards,
DDSHOP APPS Team
It's incredibly fantastic, I swear. It's the best product I’ve ever used! The features are very convenient, and it’s so easy to use. Plus, any issues I’ve had were promptly addressed via email. It’s just amazing!
Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.
Best Regards,
DDSHOP APPS Team
Their service is excellent! They resolve issues pretty quickly. No better FAQ app than it!
Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.
Best Regards,
DDSHOP APPS Team
Amazing product and even more amazing support. For a free product. This is the kind of support and performance I'd expect for a high end plugin. Would give 10 stars if I could.
Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.
Best Regards,
DDSHOP APPS Team