D: FAQ Page ‑ Product FAQs

D: FAQ Page ‑ Product FAQs

Reviews (240)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to enhance customer experience with easily accessible FAQs, reducing support load and increasing satisfaction. It's especially popular among small businesses due to its cost-free nature. The app features easy installation, user-friendly customization including CSS, and simple management of FAQ categories and questions. It can be integrated across various store pages, offering design flexibility without affecting store performance. The customer support is noted for being responsive and proactive, efficiently resolving issues for all merchants.

July 29, 2021

Excellent customer service! We needed some minor custom integration and Max was able to help us out quickly and efficiently. We highly recommend this app.

Télépharma
Canada
3 days using the app
DDSHOP APPS replied August 23, 2021

It's great to receive this review from you. We are always here to assist you whenever you need .

Thank you very much,

July 7, 2021

L'app funziona benissimo, devo ringraziare lo staff ed in particolare MAX che con tempestivita è intervenuto a farmi l'up-grade di un paio di app, con risposte veloci e competenti . Consigliatissimi, grazie

Transition Bikes IT
Italy
2 days using the app
February 7, 2022

Extremely easy to use and easy to transfer to my site why pay for one when this one is free highly recommend this app

Ozzie Direct
Australia
2 days using the app
DDSHOP APPS replied February 7, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

August 4, 2021

I used their first app and then they transitioned me to their new FAQs app. Pretty impressed with how easy they made the change for me. I literally didn't have to do anything except add the new app.

SoCO Eats
United States
2 days using the app
DDSHOP APPS replied August 23, 2021

Thank you for your great review for our FAQ app. It's great to have a customer like you. If you need any further assistance, do not hesitate to contact us

Regards,

December 9, 2021

Absolutely amazing app with great functionality and a lot of customization. The support team is very fast, professional, and polite. Totally recommend this app

N8
United States
2 days using the app
June 25, 2021

I subscribed to the $12.99 plan and it's awesome in customer service. The tech support is very responsive, instant and helpful.

Renpho HK (Dev)
Hong Kong SAR
1 day using the app
February 5, 2022

Fantastic app & fast support. The UI is easy to get around in and the built-in styling and layout options are super nice without needing a ton of tweaking. Thank you!

HouseMade Industrial
United States
1 day using the app
DDSHOP APPS replied February 6, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

July 14, 2021

GREAT FAST SERVICE. They stand by their product and its super affordable and easy to edit on your own. Highly recommend.

Reign of Judges Movie, LLC
United States
1 day using the app
DDSHOP APPS replied August 23, 2021

Thank you for using our app and giving us valuable review. If you need any further assistance, do not hesitate to contact us

Regards,

January 7, 2022

Excellent app and support, looks really good and easily customisable. Used a couple of times and I really like the simplicity and look.

Stush Haircare
United Kingdom
About 19 hours using the app
DDSHOP APPS replied January 7, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

February 6, 2022

Very happy with the app and their customer service. I would use this on any other future sites i create also.

DIRTY RABBIT
Germany
About 19 hours using the app
DDSHOP APPS replied February 6, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,