D: FAQ Page ‑ Product FAQs

D: FAQ Page ‑ Product FAQs

Reviews (240)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to enhance customer experience with easily accessible FAQs, reducing support load and increasing satisfaction. It's especially popular among small businesses due to its cost-free nature. The app features easy installation, user-friendly customization including CSS, and simple management of FAQ categories and questions. It can be integrated across various store pages, offering design flexibility without affecting store performance. The customer support is noted for being responsive and proactive, efficiently resolving issues for all merchants.

January 14, 2022

A great application that is completely free. I don't see the point in asking money for such a small option. Even though it is extremely professional and organized towards customers. Recommended!

Turkesterone Europe
Netherlands
About 19 hours using the app
DDSHOP APPS replied January 14, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

Edited February 8, 2022

Easy to use, intuitive and with a great possibility of configuration and customization. Very satisfied with the installation of this app.

RENOVAYCLIMA
Spain
About 14 hours using the app
DDSHOP APPS replied February 8, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 3, 2022

I have tried many similar apps, this is the easiest one to use. It makes my store professional. Customer service is fast

DivetoGarden
United States
About 13 hours using the app
DDSHOP APPS replied January 3, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

February 7, 2022

it is a very good tool for FAQs and technical support response is very timely. I strongly recommend it.

kidstoylover
Australia
About 2 hours using the app
DDSHOP APPS replied February 7, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 7, 2022

Nice App. I use it hort time. it meets all my requirements. Would like to add more possibilities with editing styles

T-Sport Paddle Boards
United Kingdom
About 2 hours using the app
DDSHOP APPS replied January 7, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 31, 2023

Great experience with the app. Easy to use.
Great experience with customer service also.
User friendly.

RhythmicGymnastics.com
United States
About 2 hours using the app
DDSHOP APPS replied January 31, 2023

Hi,
I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,

February 14, 2022

By far the best FAQ App. Its really easy to create the FAQs und you have ulimitied possibilities of customization.

engel-kette
Germany
About 1 hour using the app
DDSHOP APPS replied February 14, 2022

Hi,

This is Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

Edited November 17, 2021

great app very helpful staff , if your looking for an faq page to simply get the job done then look no further.

LINTRO
United Kingdom
About 1 hour using the app
DDSHOP APPS replied November 17, 2021

Thank you for using our app and giving us valuable review. If you need any further assistance, do not hesitate to contact us

Regards,

June 22, 2022

This app is very easy to use and i like how you can put it anywhere on your webpage. The Tech support is very quick and helpful with any questions you have.

4 Paws Natural Treats
Australia
About 1 hour using the app
DDSHOP APPS replied June 22, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

February 1, 2022

I've just tapped the surface of this app but it seems to be really straightforward and high-performing. Thanks a mil!

Earthletica
Australia
About 1 hour using the app
DDSHOP APPS replied February 1, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,