Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and smooth operation. They appreciate the variety of templates and customization options for a professional FAQ page. The app is praised for its affordability and value, even in the free version. Merchants value the ability to add FAQs to product descriptions, enhancing customer experience. The support team is noted for their prompt and efficient problem-solving. The app is also recognized for its quick installation process.

January 24, 2022

The designs don’t look super clean, but it’s okay for a free app. You can choose from multiple designs, and colours, but only a few fonds are available

LORI-LORI
Netherlands
About 1 year using the app
DDSHOP APPS replied January 24, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

February 7, 2022

To be honest, this app is very useful! Solved my page layout problem! I love it so much! I will keep using it!

YAMASORO
China
About 1 year using the app
DDSHOP APPS replied February 7, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 24, 2022

Very nice app does what it's supposed to do, smooth animation, many designs to choose from and you can customize color and font etc. AND IT'S FOR FREE!

Cuddypup
Netherlands
About 1 year using the app
DDSHOP APPS replied January 24, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

September 8, 2022

Just started using the app and so far all great. The support was quick and solved any issues that occurred when setting up our FAQ's page. Hopefully will see it works well in a longer term as I still need to test few of the capabilities.

The Rewear Company
Estonia
About 1 year using the app
DDSHOP APPS replied September 8, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

June 24, 2021

I use this app for my support pages. Its versatility allows me to create individualized pages for my products. When I need assistance, the support team answers my questions right away with concrete resolutions. I recommend this app!

iHome AutoVac
United States
12 months using the app
February 7, 2022

Super easy to set up and customize. And the app owner is responsive and honest when assisting with my concerns. Most importantly, it's FREE. One app and all you need is right there! Highly recommend it for any starter!

Berrybites
United States
12 months using the app
DDSHOP APPS replied February 7, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

October 14, 2021

Very responsive support. They went above and beyond to solve some issues. I would recommend them for sure.

UT at home
Malaysia
11 months using the app
DDSHOP APPS replied October 14, 2021

Thank you for your great review. It's great to have a customer like you. If you need any further assistance, do not hesitate to contact us

Regards,

December 11, 2022

Very easy to use and supportive customer service. Brian has fixed my issue in a timely manner. Highly recommended.

Happi Stamp Co.
Australia
10 months using the app
DDSHOP APPS replied December 11, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

December 11, 2021

It is easy to use and has free plan for new users. That is really nice and worth trying it. By the way, the customer service is really nice. Thank you so much!

poopoo.shop
China
10 months using the app
February 10, 2022

Fantastic customer service and were quick to respond to my enquiry to rectify the issue. Thank you very much!

Wok's For Dinner
United Kingdom
9 months using the app
DDSHOP APPS replied February 10, 2022

Hi,

This is Briant from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards
Brian