DDSHOP FAQ Page

DDSHOP FAQ Page

Reviews (167)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating a professional and organized FAQ section that enhances the shopping experience. It reduces support load and boosts SEO by providing quick answers. The app features easy setup, extensive customization, searchable FAQs, and various template styles. Merchants appreciate its smooth functionality and responsive customer support, making it a valuable addition to e-commerce platforms.

April 9, 2024

very quick support

VARON
China
10 months using the app
DDSHOP APPS replied April 10, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

December 11, 2022

Very easy to use and supportive customer service. Brian has fixed my issue in a timely manner. Highly recommended.

Happi Stamp Co.
Australia
10 months using the app
DDSHOP APPS replied December 11, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

January 18, 2024

Even we don't have a subscription, the support is the best you will effer see. They reply very fast and in our case solved the "problem" in no time. We use this app on both our shopify stores and can recommend it to everyone. Great app/ Great support!

Scovvii Professionele Overschoenen
Netherlands
5 months using the app
DDSHOP APPS replied January 24, 2024

Hi,

Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

June 24, 2022

Very helpfull and easy to use app. Also when you have problems their chat support is stunning and everything is solved in minutes. I highly recommend this app.

Trendsplant
Spain
5 months using the app
DDSHOP APPS replied June 24, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

July 24, 2023

This app is easy to use and set up, and the customer service is super quick and helpful! All in all, I would recommend it to others.

Benebomo
China
4 months using the app
DDSHOP APPS replied July 25, 2023

Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,

May 19, 2024

this app is excellent for creating and managing an FAQ page on your Shopify store. It is easy to install, intuitive, and customizable, enhancing the customer experience by providing quick and accessible answers. Ideal for reducing support load and increasing customer satisfaction.

Bandi
Spain
About 17 hours using the app
DDSHOP APPS replied May 20, 2024

Thank you so much for the great review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,

August 16, 2023

Great app. Use it to provide a list of our services.

Support team have been great and really responsive.

Main Hair Gallery
United Kingdom
3 months using the app
DDSHOP APPS replied August 17, 2023

Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,

December 12, 2022

Easy to use app and excellent customer support. Brian addressed my recent issue promptly and successfully, helping to enhance the professional look of my FAQ page. I would highly recommend this app.

Paws Presents
United Kingdom
3 months using the app
DDSHOP APPS replied December 12, 2022

Hi,
I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,

February 28, 2024

FAG page is really intuitive and easy to setup. Had a minor issue, reached out for help, and they were very prompt with fixing the problem. Was super helpful!

LUXFIT Premium Protein Bars
United States
About 2 months using the app
DDSHOP APPS replied February 29, 2024

Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

March 11, 2024

Great app and prompt service and help

Marshmallowstore.nl
Netherlands
About 1 month using the app
DDSHOP APPS replied March 22, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,