D: FAQ Page ‑ Product FAQs

D: FAQ Page ‑ Product FAQs

Reviews (240)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to enhance customer experience with easily accessible FAQs, reducing support load and increasing satisfaction. It's especially popular among small businesses due to its cost-free nature. The app features easy installation, user-friendly customization including CSS, and simple management of FAQ categories and questions. It can be integrated across various store pages, offering design flexibility without affecting store performance. The customer support is noted for being responsive and proactive, efficiently resolving issues for all merchants.

September 19, 2024

Excelente

Ampliplay
Spain
DDSHOP APPS replied September 20, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

July 30, 2021

After the other FAQ app was deleted, the team set me up with this one and got all of my info moved over. Max was super helpful and responsive. Customer service was fast. I highly recommend this app if you would like to put a FAQ page on your site!

The Genius Brand
United States
Over 2 years using the app
DDSHOP APPS replied August 23, 2021

Thank you for your great review for our FAQ app. It's great to have a customer like you. If you need any further assistance, do not hesitate to contact us

Regards,

March 21, 2022

Surely 5 stars deserving App! This is the best FAQ page builder App I have ever used. very convenient and easy to set up. and we have never faced any kind of error.

DHRUVCART LIMITED
United Kingdom
Over 2 years using the app
DDSHOP APPS replied March 21, 2022

Hi,

This is Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

February 11, 2022

I finally found the way to easily make combos in my webshop. Great app and very good support. A bit expensive for me at this point, but sure worth the try.

Tapafina
Belgium
Over 2 years using the app
DDSHOP APPS replied February 11, 2022

Hi,

This is Briant from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards
Brian

February 10, 2022

Great free app for setting up my FAQ page! Had some questions in the beginning. The support was great and they helped a lot.

NicotineToGo.com
United States
Over 2 years using the app
DDSHOP APPS replied February 10, 2022

Hi,

This is Briant from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards
Brian

January 10, 2022

This app is so helpful for any beginner who want to build FAQ page without any Shopify coding experiences. Recommend everyone to give try!

Style Rule
United States
Over 2 years using the app
DDSHOP APPS replied January 10, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

July 29, 2021

This app is amazing. Very user friendly, and highly functional. Support got back to me on a configuration question, within 30 minutes of the initial email. No reason to go anywhere else.

Senior Cuisine Delivered
United States
Over 2 years using the app
DDSHOP APPS replied August 23, 2021

Thanks for your great review for our app. Reviews like these will keep us motivated to keep growing. If you need any further assistance, do not hesitate to contact us

Regards,

April 27, 2022

Great app, easy to use. Perfect for displaying FAQs in an organized, appealing fashion. Quick, super helpful customer support also!

K9 Comfort Spray
United States
Over 2 years using the app
DDSHOP APPS replied April 27, 2022

Hi,

Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

January 9, 2022

Application très simple d'utilisation et efficace. Sans aucune formation j'ai pu créer une FAQ professionnelle en quelque minutes. Je recommande sans aucune hésitation ! Un grand merci à toute l'équipe.

Bellerise
France
Over 2 years using the app
DDSHOP APPS replied January 10, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

June 28, 2022

Great App, Awesome Customer support. 5 Stars! My recommendation. We tried many other FAQ app before. This one is the best!

NUTRILOVERS | #WissenWasDrinIst
Germany
Over 2 years using the app
DDSHOP APPS replied June 28, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,