D: FAQ Page ‑ Product FAQs

D: FAQ Page ‑ Product FAQs

Reviews (240)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to enhance customer experience with easily accessible FAQs, reducing support load and increasing satisfaction. It's especially popular among small businesses due to its cost-free nature. The app features easy installation, user-friendly customization including CSS, and simple management of FAQ categories and questions. It can be integrated across various store pages, offering design flexibility without affecting store performance. The customer support is noted for being responsive and proactive, efficiently resolving issues for all merchants.

January 29, 2022

Tolle App! Nur zu empfehlen! Einfache Einrichtung und viele Funktionen. Außerdem sehr zuvorkommendes Support-Team. 5 Sterne!

Vinstockz
Germany
Over 2 years using the app
DDSHOP APPS replied January 30, 2022

Vielen Dank, dass Sie die App nutzen und uns mit der tollen Bewertung sehr unterstützen. Wenn Sie weitere Hilfe benötigen, zögern Sie nicht, uns zu kontaktieren.

Mit freundlichen Grüßen,

January 10, 2022

This is the best app in the market i have seen for FAQ, they have awesome free built templates which really solves your idea. i have used many other FAQ apps, which didn't solve my purpose, i really recommend this app for any users how wants to make professional website. 5+ Star rating. thanks DDSHOP

Radhella
United States
About 2 years using the app
DDSHOP APPS replied January 11, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

March 24, 2022

Really easy to navigate, great customization options & Technical service is on point! Really recommend using it.

BigToeMan
Finland
About 2 years using the app
DDSHOP APPS replied March 24, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

January 12, 2022

Finally found the best FAQ app!! And most importantly it is free hahaha it is super easy to use! Will recommend to anyone who is finding an faq app :)

Kira Kirei
Singapore
About 2 years using the app
DDSHOP APPS replied January 12, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

March 3, 2022

In the top ! Allows you to create an FAQ page easily. Very nice and intuitive interface. The team is super nice. I can only recommend you!

AuSecours!
France
About 2 years using the app
DDSHOP APPS replied March 3, 2022

Hi,

This is Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

February 15, 2022

Appen är väldigt bra och jag hade den på flera sidor och väldigt fin designat fick alltid väldigt snabb hjälp från kundtjänsten, jag rekommenderar den verkligen.

Ebv butiken
Sweden
Almost 2 years using the app
DDSHOP APPS replied February 15, 2022

Hi,

This is Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

January 19, 2022

This app is very easy to use and is definitely helpful for new small business without having a steep learning curve. The functions provided are sufficient as well. Most importantly, it is free. Recommend!

odzzo
Singapore
Almost 2 years using the app
DDSHOP APPS replied January 19, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

Edited February 1, 2022

After looking into a lot of different apps for a FAQ page, I found this one. And it works perfectly so far. I hope it will keep working as it does. And hey: Even tho there are a lot of options, maybe we are lucky enough to get some design updates in the future. Fast support, great solutions and quality all over!

IN-Print Norge
Norway
Almost 2 years using the app
February 21, 2022

Great app! Makes FAQ pages easy to set up and the support team is amazing with their prompt and efficient help!

Peng Apparel
Australia
Almost 2 years using the app
DDSHOP APPS replied February 21, 2022

Hi,

This is Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

Edited July 28, 2021

This app is the best out of all the other FAQs out there because it is very straightforward to use and to top it all of, it is free. Expanding even more, the customer service is amazing

Empire Book Store
Philippines
Almost 2 years using the app
DDSHOP APPS replied August 23, 2021

Thank you for using our FAQ app and giving it a great review. Your review will give us more motivation to grow.

Best regards,