DDSHOP FAQ Page

DDSHOP FAQ Page

Reviews (153)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating a professional and organized FAQ section that enhances the shopping experience. It reduces support load and boosts SEO by providing quick answers. The app features easy setup, extensive customization, searchable FAQs, and various template styles. Merchants appreciate its smooth functionality and responsive customer support, making it a valuable addition to e-commerce platforms.

February 1, 2025

This is a great little app for quickly building an FAQs page - really simple to setup and use, and the support from developer was amazing. We're now using it on a second site too. Thank you

Prowler Poppers UK
United Kingdom
5 months using the app
DDSHOP APPS replied February 7, 2025

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

February 5, 2025

Really useful app that helps you create an FAQ page quickly. Great tech support too

Room Aromas
United Kingdom
5 months using the app
DDSHOP APPS replied February 6, 2025

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

October 29, 2024

Extremely happy with this App so easy to set up my question and answers. Easy to edit and play around with colours to get the right look for my page.
Did have to chat to support on one small issue, they were first class so helpful.
Highly recommend this app .

Highland Hat Blocks
United Kingdom
About 1 month using the app
DDSHOP APPS replied October 30, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

February 3, 2025

If you use this app.... be advised that it is very buggy.
1. The "free" version still has a monthly usage charge... don't be fooled, it is not free.
2. The "submit a question" upgrade has multiple technical issues that the technicians cannot seem to get corrected. And I tested the "submit" on multiple platforms and browsers and always get bad results.

DownHomeModern
United States
1 day using the app
DDSHOP APPS replied February 4, 2025

We have customized the Submit button according to your request. And the free plan does not require you to pay a single dollar, why are you giving such a bad review to the app? Is that fair to us?
You come from a country of civility and politeness. I hope you reconsider your review.
There are few applications that support customers via email and chat like ours. We are not fooling you.

Kind regards,
DDSHOP Support

September 7, 2024

I tried a few FAQ page related apps and this is no doubt the best one - not only because it's free (which is wonderful for small business like us) but also because of its clean and intuitive user interface, great functionalities, and excellent customer service. 5 stars!

Skating Spirit
United States
12 days using the app
DDSHOP APPS replied September 8, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

November 16, 2024

This app is SO clean and SO easy to use! We searched for a great FAQ app but are so glad we landed on this one. We also love that we can easily hyperlink from content in our FAQs to create a more robust customer experience.

Fyro
United States
3 days using the app
DDSHOP APPS replied November 18, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

September 4, 2024

Very versatile FAQ app that I use on my Product pages with styling customizations to fit the brand of my website. Also improved the SEO of my pages by quite a bit.

When I had a question the team replied the same day and I could continue right away. Great experience, would recommend 5/5 stars!

Lorcards
Netherlands
About 15 hours using the app
DDSHOP APPS replied September 5, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

August 5, 2024

Beautiful app, very easy to install and design the way you like (some css-adjustments needed, but nothing I couldn't accomplish with my little css knowledge)
Also the support helped me very quickly with enabling the english translation on my websgop!

Kinky-shoes
Netherlands
1 day using the app
DDSHOP APPS replied August 6, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDshop App Team

March 20, 2025

very good

品穀 Big Grains
Hong Kong SAR
11 months using the app
DDSHOP APPS replied March 21, 2025

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

August 23, 2024

Support at this company was excellent!

Very fast reply and clear instructions how to solve the issue!

Smoking Airplanes
United States
Almost 3 years using the app
DDSHOP APPS replied August 25, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team