FaqKing: Help Center & FAQ

FaqKing: Help Center & FAQ

Reviews (124)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective FAQ management and customer service enhancement. It features a user-friendly interface with extensive customization options, including multimedia support and multilingual capabilities, ideal for diverse customer bases. The free plan offers comprehensive features, and the app integrates seamlessly with various themes. Customer support, particularly from Vik and Viktoras, is frequently praised for being quick, helpful, and professional, aiding merchants in resolving issues and tailoring the app to their specific needs.

April 14, 2021

The app itself is very easy to use, and has plenty of customization options. The page is a perfect extension to the rest of my website. The support was fantastic too! Highly recommend.

RAVEN Moto
Canada
8 days using the app
March 2, 2021

I used this app to make custom FAQs on individual products and it works great. The customization and design tools are extremely flexible. FaqKing also helped me with some implementation issues I had and was very gracious with their time and patience.

Hyland's, Inc.
United States
8 days using the app
March 30, 2021

This app was super simple and easy to use! You got lots of customization options and I love how my FAQ page looks on my website now!

CityTurtles
United States
7 days using the app
April 23, 2021

super underrated faq app. despite few reviews, I tried a couple other faq apps that had way more reviews but FAR less functionality. this one is easy to use, really quick to update, the formatting is really pretty, and customization was sufficient! highly recommend.

Batch 22 Bakery
United States
6 days using the app
May 16, 2023

Love FAQKing! We have tried a few different FAQ apps and this one is the easiest to use and also looks amazing on our website! It is our favorite FAQ app we found so far. Customer service was easy to get a hold of and they answered my questions quickly.

PopYum
United States
5 days using the app
August 16, 2023

Great app! Very easy to use! I like the sidebar, making it function like a multi-level accordion. Super fast support!

Nailspiracy
United States
5 days using the app
November 21, 2023

I think this is the first app I have installed that acutally has a reasonable free plan. You get great customization for your FAQ and the support was fast and smooth. And this is all on the free plan! Still trying to wrap my head around this. I can recommend this to everyone.

Manicken
Sweden
3 days using the app
March 19, 2021

The app is simply great. Its simple and great. However.. after putting in more and more questions the site began to turn white when clicking on categories. I hope that gets fixed and I will give you a better rating!

Toonice.eu
Germany
3 months using the app
FaqKing replied March 20, 2021

Hi, thank you for reporting this. We fixed It for your store. Could you please check If It's displaying ok now ? We also wrote you an email.

March 21, 2023

I have tried two Apps so far, but neither provided the option to show unique FAQs for each product. FaqKing provides me with exactly what I need. I can write specific and different FAQs for each product. That's truly unique for the App. Moreover, the App is fully customizable and provides customer service through live chat. I was generously assisted by Viktoras. Thank you so much.

Relax and Wellness
Spain
2 days using the app
June 17, 2021

I've been using it for a short while but love it so far! Highly recommended especially for those starting out.

Champion Wipes
Canada
2 days using the app