FaqKing: Help Center & FAQ

FaqKing: Help Center & FAQ

Reviews (124)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective FAQ management and customer service enhancement. It features a user-friendly interface with extensive customization options, including multimedia support and multilingual capabilities, ideal for diverse customer bases. The free plan offers comprehensive features, and the app integrates seamlessly with various themes. Customer support, particularly from Vik and Viktoras, is frequently praised for being quick, helpful, and professional, aiding merchants in resolving issues and tailoring the app to their specific needs.

June 22, 2022

Super simple, affordable, and exactly what I was looking for. I needed a quick easy way to display only a handful of FAQs and didn't want to spend a bunch of money on a monthly subscription so the free version works out perfectly for my store's needs!

cworldwide
United States
About 3 hours using the app
September 29, 2023

Super easy install with straight forward instructions. Had one slight issue but was fixed in 30 seconds! Very sleek look. 100% recommend.

Rockstar Peach
United States
About 3 hours using the app
April 17, 2023

Great app! The customer service is PERFECT! They took less than a minute to answer, I highly recommend!

AirGreen Climatisation & Chauffage / Air Conditioning & Heating
Canada
About 2 hours using the app
April 11, 2023

A really great application, the support is very responsive and professional. It's perfect to use a FAQ on your product page. I recommend it

Dørsvag DK
United Kingdom
About 1 hour using the app
August 24, 2023

Quiero expresar mi más sincero agradecimiento por la asistencia excepcional que me brindaron. Su profesionalismo, paciencia y dedicación han sido verdaderamente impresionantes. Gracias a su ayuda, pude resolver el problema que estaba enfrentando de manera rápida y eficiente.

IMPORTARENO SA DE CV
Mexico
About 1 hour using the app
December 27, 2022

Really easy to install and customize! I was able to create my FAQ page and get it up and running in less than an hour. Highly recommend!

JM Tool Co.
United States
About 1 hour using the app
June 21, 2022

Terrible customer service. No chat option available at 9am in the morning EST. They don't even acknowledge receiving your request via email. The app is pretty bad.

lifehacktrading
United States
About 21 hours using the app
FaqKing replied July 25, 2022

We respond to all emails, chat messages we get and try to help with every question or concern a merchant might have.

If you need any help or assistance with the app, feel free to reach out through our in-app customer support chat or through email!

March 22, 2021

Very nice, easy to cutomize app, which additionally is for free! Love it, it makes my FAQ page look quite professional.

Brocke Baits
Germany
31 minutes using the app
January 30, 2021

Just installed this app and I am amazed at the level of customization available. Very pleased! Looking forward to the launch of our site with this app as my FAQ page. Blends in seamlessly :)

proper-designworks
Canada
24 minutes using the app
March 13, 2022

Love this app, pretty easy to use, didn´t find any errors or bugs, and the best part, its free! glad to use it

stormxstudios
Costa Rica
22 minutes using the app