Wasting time replying to repeated queries?

Automate your Support with Multi-language FAQs, Order Tracking, Contact us form & WhatsApp in 2-mins. One-click Install. No coding required.

Provide a better after-ship experience on your e-commerce store! Keep your customers updated of the whereabouts of their orders until delivery through an intuitive self-service experience to resolve their issues instantly and autonomously without they reaching your support agents.

Multi-language support*

Choose a language from the drop-down menu (in the Faqprime admin) and click save. Following languages are currently supported. - English - French - Italian - German - Portuguese - Dutch - Spanish * The FAQs to be edited/added in the language of your preference.

Why FAQPrime?

• Resolve Customer issues - Instantly & autonomously.
• Significant reduction in customer wait times
• Increase in sales conversion
• Save customer support costs

FAQ Templates

• Beautifully designed, ready to use templates to save you time so that you can start providing automated support immediately.
• Edit/Replace/Add custom FAQs.

Multi-user WhatsApp live chat

• Unlimited WhatsApp Chats.
• Unlimited WhatsApp Support Agent numbers

Contact us Form

• Receive support inquiries via Email.
• Set the field’s visibility to required or optional.

Order tracking/Order status lookup

• Simple user interface with email/phone number and order number fields to view the status of their orders as many times as they'd like.
• Integrates natively with (Shopify's order confirmation page) to ensure a consistent experience.
• Option to enable or disable

Product Roadmap

• Order history and edit order (coming soon)
• Multiple chat support (coming soon)