Reviews (34)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one functionality, combining FAQ, WhatsApp chat, contact us, and order tracking features. It significantly reduces manual customer service efforts by up to 50% and is praised for its seamless integration with Shopify and user-friendly design. The app is free, supports multiple languages, and offers customizable FAQs. Customer support is responsive, providing quick, customized solutions.

November 4, 2023

Awesome App, just need a Live Chat integration other than Whatsapp with live translation and would be perfect.

CandyBabe
Bulgaria
7 months using the app
February 25, 2021

Have been using for a long time, super impressive support and team behind this beautifully made app.

SR Store
India
26 days using the app
December 23, 2021

Thanks for all, easy to use, load fast! Thanks for all, easy to use, load fast! Thanks for all, easy to use, load fast!

BBdoll
United States
26 days using the app
January 8, 2022

Support never reply to any query, it slowed down my page speed a lot. Tried to contact support nut never received a reply from them.

Skmeico
India
10 days using the app
March 8, 2024

The 'help' button which this installs in the bottom right hand corner of the screen randomly redirects to this very app download page. A strange thing to think that customers would be clicking on it for queries about my site, only to be redirected here. Reached out twice to them and they never responded. Will uninstall.

Doggo-Zone
United Kingdom
7 days using the app
October 6, 2021

excellent and very useful app for help service and social share at one place..i find very helpful for my store

Threads
India
7 days using the app
Edited January 25, 2021

Superb customer service! Very awesome apps too! Tried and tested, you can download if you want your CS automated!

Anew Official
Malaysia
6 days using the app
December 8, 2020

Return immediately after writing to chat bot. They were very helpful, especially in localization. Thanks again! You are number one!

Makiaj
Türkiye
4 days using the app
Oneprime, Inc. replied December 14, 2020

Thank you so much for the five-star rating! We're so glad. Look forward to working with you!

May 29, 2021

5 stars. Great and responsive customer services. Able to respond to my request. I recommend this app.

Mr Little Feet 小腳先生一步步
Hong Kong SAR
4 days using the app
March 18, 2021

I encountered some problems, and customer service team is really prompt in giving solution to me, the app overall is quite useful and easy to use, thumbs up to the team and keep the good work!

Projetwear
Malaysia
3 days using the app