Reviews (32)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
March 8, 2024

The 'help' button which this installs in the bottom right hand corner of the screen randomly redirects to this very app download page. A strange thing to think that customers would be clicking on it for queries about my site, only to be redirected here. Reached out twice to them and they never responded. Will uninstall.

Doggo-Zone
United Kingdom
7 days using the app
November 9, 2024

Awesome, Simple, Intuitive and User Friendly. One of the best Apps so far, on Shopify. In fact simpler than Shopify itself. Would recommend anyone who has a website to use this app to interact efficiently with their customers. Great work Team FAQPrime

Malu's
India
1 day using the app
June 25, 2023

Unbelievable - This app is amazing. I am so surprised to see such a great app and most of all for FREE. I just uninstalled three paid app and got this GEM. Thank you developers for creating this app and for making it so easy to use. Love it !

By Baano
United States
22 minutes using the app
December 8, 2020

Return immediately after writing to chat bot. They were very helpful, especially in localization. Thanks again! You are number one!

Makiaj
Türkiye
4 days using the app
Oneprime, Inc. replied December 14, 2020

Thank you so much for the five-star rating! We're so glad. Look forward to working with you!

Edited February 4, 2021

Muy buena aplicación, el servicio al cliente me sorprendió, muy eficiente. Me ayudaron con un cambio en la traducción dentro de la app, de manera fácil y en muy poco tiempo. Quedo muy agradecido y les deseo mucho éxito con la aplicación por que hacen un gran trabajo.

Tienda Johndog
Ecuador
2 days using the app
February 4, 2021

Perfect app, EXACTLY what I need. And... Free!!!! No limit questions or Categories... Best FAQ app + Chat Bot. La app perfecta, Gratis y sin limite de preguntas, categorías o lo que sea... Te ofrece un chat que funciona a las mil maravillas. Recomendable 100%.

Caricaturame
Spain
25 minutes using the app
April 7, 2021

very good for free app. Here are my suggestions.. page should be made like popup design. now customer clicks back button to get back to the product page, but and they gets back to previous product page.

GiftingStudio.in
India
About 4 hours using the app
March 18, 2021

I encountered some problems, and customer service team is really prompt in giving solution to me, the app overall is quite useful and easy to use, thumbs up to the team and keep the good work!

Projetwear
Malaysia
3 days using the app
February 10, 2021

This is App is really amazing. I can't believe its completely free! I love the help button that shows up on the bottom with the FAQs right there. Thank you for this App!

Acrylic Creations
United States
38 minutes using the app
August 18, 2021

great! no need for the other expensive apps. Just the order tracking portion of this app is worthwhile already. The other parts of this app is a perk!

Profusion Cosmetics UK
United Kingdom
3 minutes using the app