Reviews (109)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its all-in-one customer service features, including FAQ, order tracking, and WhatsApp integration. They appreciate its cost-effectiveness, especially useful for small or new businesses, and note the ease of setup and user-friendly interface. The customizable FAQs and contact forms, along with responsive support and a development team receptive to feedback, are also highlighted as key benefits.

October 30, 2024

Just so so so much thanks to you guys!!! The app is just perfect and all in one package that too FREE TO USE... Not a promotion but with the service and the way the app works it took time for me to accept it that it's real ❤️ it have WhatsApp Chat option, Contact Us, FAQ and Order Tracking option all together and simplified.. just can't express my gratitude to the app and developer's... Everyone reading this review,i strongly suggest you to try it and i assure you that you won't regret!!!

Changed Era
India
About 2 months using the app
November 9, 2024

Awesome, Simple, Intuitive and User Friendly. One of the best Apps so far, on Shopify. In fact simpler than Shopify itself. Would recommend anyone who has a website to use this app to interact efficiently with their customers. Great work Team FAQPrime

Malu's
India
1 day using the app
September 12, 2024

One of the must have apps on shopify. Very advanced features for Free. App performs flawlessely

Hojo Enterprises
India
9 minutes using the app
March 8, 2024

The 'help' button which this installs in the bottom right hand corner of the screen randomly redirects to this very app download page. A strange thing to think that customers would be clicking on it for queries about my site, only to be redirected here. Reached out twice to them and they never responded. Will uninstall.

Doggo-Zone
United Kingdom
7 days using the app
February 6, 2024

Thank you guys!

Rarity Gifts
India
18 minutes using the app
May 1, 2021

Best app I could possibly download, multi-services + templates + directly on Shopify + very easy to use

ABBESS Jewellery
France
About 3 years using the app
February 10, 2021

This is App is really amazing. I can't believe its completely free! I love the help button that shows up on the bottom with the FAQs right there. Thank you for this App!

Acrylic Creations
United States
Almost 3 years using the app
February 20, 2021

Wow, ca fait près d'une semaine que je cherche un FAQs apps simple, gratuit et possible de mettre en français. Voilà, enfin trouvé. Merci pour l'application. C'est tous ce dont j'avais besoin et plus encore.

MXPN Motocross
Canada
Over 2 years using the app
March 10, 2021

I used the app for www.kurkumastore.nl Had contact with the customer service to adjust a language issue, they responded quick and helped me

Kurkuma Store
Netherlands
Over 2 years using the app
December 10, 2020

Awesome app, Hope will reduce 50% of queries on track order ...Thanks for the team for their great support...

Eshwarshop
India
Over 2 years using the app
Oneprime, Inc. replied December 14, 2020

Thank you so much for the review 💕- we really appreciate you taking the time out to share your experience with us. We look forward to working with you!