Reviews (106)

Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and professional appearance it lends to their websites. The direct customer communication via WhatsApp chat is highly valued, as are the FAQ and order tracking features for reducing customer queries and improving customer experience. Merchants also commend the time-saving benefits and responsive support. However, they suggest enhancements like more language options, FAQ customization, and removal of app branding. Despite being free, it's favorably compared to paid alternatives.

February 6, 2021

I like the all in one aspect of this app ! However just few things to enhance after a quick first look : -Changing the buttons color is not possible (for the Tracking or Contact us) only the background of the page.
-FAQ : instead of opening a new page when clicking on a question, it would be great that the answer would just be visible below the question after the click.
-Faqprime logo on every page is a bummer.

United Arab Emirates
6 months using the app
February 12, 2021

The App is awesome, but only 25 question can be added. We have heard this will take a month to increase this amount. We are going to wait.

Bath & Buds
4 months using the app
August 12, 2023

The app its perfect, i havent expect to be on this level, but i give you 4 stars because i wold like to add more Languages, i'm from romania and i have my whole site in Romanian exept the Help center.
Thanks and i hope to add more language

3 months using the app
June 29, 2021

I used this app but I want to change the URL from /pages/faqs to /pages/faq. I dont like the s that is at the end.

United States
1 day using the app
June 18, 2023

Great app. I would have given 5 stars if we were able to add our own questions in place of the stock ones we don’t need.

Foster’s Creations
United States
About 2 hours using the app