Reviews (110)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its all-in-one customer service features, including FAQ, order tracking, and WhatsApp integration. They appreciate its cost-effectiveness, especially useful for small or new businesses, and note the ease of setup and user-friendly interface. The customizable FAQs and contact forms, along with responsive support and a development team receptive to feedback, are also highlighted as key benefits.

November 26, 2020

This App displays a pretty "help" widget at the bottom of your website (works both on pc and mobile). Thanks to it, your customers can contact you on Whatsapp, find 5 FAQ question, write to you via a contact form and more.
In addition, the customer service is great, they respond quickly and they are very helpful. Ask them anything!

Nexx
France
1 day using the app
April 7, 2021

very good for free app. Here are my suggestions.. page should be made like popup design. now customer clicks back button to get back to the product page, but and they gets back to previous product page.

GiftingStudio.in
India
1 day using the app
May 11, 2021

Great app, really easy to set up with a lot of the Q's and A's pre-filled. Is it possible to have the FAQs as a link in the footer?

Love Cocoa
United Kingdom
About 21 hours using the app
April 24, 2021

Amazing app, it took me literally less than 20 minutes to complete all the pages I wanted to have direct links to from my Footer Menu

Rack Shoes
Ecuador
About 17 hours using the app
May 14, 2021

This app is really amazing. I really wish there will be a paid option to remove branding and more faq customizations

BVVU
United States
About 2 hours using the app
March 22, 2021

This is a very easy to use app. Recently, our customer service problems bothered us very much. We believe that this software can reduce the amount of customer service inquiries

Cherrybetty
Hong Kong SAR
About 2 hours using the app
February 13, 2022

çok güzel bir uygulama çok detaylı düşünülmüş geliştirici arkadaşları tebrik ederim çok güzel bir uygulama çok detaylı düşünülmüş geliştirici arkadaşları tebrik ederim

VOVENLUX
United Kingdom
About 1 hour using the app
Edited January 31, 2021

i liked it. very good. 100% free live chat. 5 star. i recommend it. i am dropshipper from Belarus....

DENISSO
Russia
About 1 hour using the app
January 5, 2021

Great FAQ app. Limited to 5 questions, but if that's all you need then it is the app for you. Loads of other features that are quick to setup.

Amanda Lapalme Art
United States
About 1 hour using the app
Oneprime, Inc. replied January 19, 2021

Thanks for the review. We would be releasing another version with more FAQ questions, FAQ templates and unique features like Help centre/FAQ page, Track order Page, Social Share etc. to power all your support use cases. Look forward to working with you. ❤️

April 4, 2021

WOW WOW WOW WOW WOW This app is not only Free but work like they said is working very good i am excited to have found an app like this

Innovationgut
Germany
6 minutes using the app